I 've never been good speaking about myself so here are five things about me and my work.I was placed in Leadership by chance, it was always something I inspired to be in but didn't think I could do it, until five years ago someone took a chance on me. I found my passion working in my current role, I write a lot of process documents, come up with easier ways to do a process, never thought this is what would intrigue me. Find a need, fix a need. I relate to the human in the employee, with the ability to do this I am able to find a compromise that will work for the employee and the business. I read somewhere that "employees don't quit jobs, they quit managers" I don't like being fired. I build leadership potential, within my tenure 22 of my agents have been promoted to higher positions, eight of those into Leadership positions. I have a passion for learning new things, I want to know anything about everything. Fun fact: I know a lot of useless facts. Also, when a new challenge comes across my desk, I submerge myself in it, learn all the ins and outs to be able to tackle it.