Veronica Jimenez Email & Phone Number

Sunnyvale, Ca, Us

Sunnyvale, Ca, Us

-Lead a large-scale, cross-functional project management office (PMO) within LinkedIn Sales Solution Customer Success strategy & operations. -Develop and oversee operational program management of projects and execute complex cross-functional initiatives within LinkedIn Sales Solutions - Customer Success. -Partner closely with CS Directors & Senior Management team on strategy reviews, progress updates, and post-mortem evaluations.-Create, manage, and maintain agenda and cadence for priority core team meetings, listening sessions, status updates, post-mortem, etc.-Developed and own execution of strategic comms strategy; built and implemented clear comms channels for ongoing updates and meeting rhythms within 4 strategic Priorities.-Program manage operations of 4 Global Strategic Priorities and 12 complex RTB workstreams that span across our Global LSS CS organization.-Oversee operational program management of our Global Strategy Programs, Scaled Programs, CS Global Services, and new Strategic Priority around Retention. -Support and shepherd change management approach for global initiatives to support organizational transformation efforts; involves rigorous cross-functional coordination across many LOBs & XF partners within LinkedIn.-Track and report on key success metrics (KPIs) and activity tracking targets for our Field reps; use this data to derive key insights and deliver strategic recommendations.

San Jose, Ca, Us

Global Non-Genuine Segment & Fraud Prevention (Consultant via Progile Tech)-Manage small and medium size projects by functioning with sales, marketing, data analytics, and other business units.-Develop user stories, presentations, project timelines to ensure completion within Non-Gen team.-Lead budgeting, managing, and forecasting of ~18million department budget. -Lead scrum and project meetings, team coordination, action items, and track project progress; communicate milestones/progress to internal and external stakeholders.-Drive project deliverables by managing and influencing large cross-functional teams.

-Maintain prospect and client database to support membership development and recruitment; update outreach information in CRM application Notion. -Coordinate educational workshops held in gym as well as online Webinars, Live Q&As via Instagram or Facebook; contact vendors to participate in workshops such as Whole Foods, other local gyms, or coaches. -Coordinate Membership Appreciation Events such as gym opening anniversary and holiday events; this includes organizing catering, decorations, entertainment, and creating invitations via Canva application. -Assist in graphically creating content and marketing collateral via Canva for social media marketing. -Coordinate email marketing outreach and manage content schedule for all marketing strategies. -Create and execute membership survey via Survey Monkey. Prepare findings and recommendations for staff.-Organize community outreach initiatives such as Charity Workouts, participation in wellness programs for government agencies and private companies.

Needham, Massachusetts, Us

-Sell IDC research products to prospects.-Responsible for generating revenue in new sales of syndicated services, custom publishing solutions, and market strategy consulting solution.-Develop an in-depth knowledge of IDC products and services.-Update database of my accounts via CRM application Salesforce; this includes updating upwards of 500 accounts that include client information, outreach, and interactions. -Develop strong relationships with vendor prospects and existing accounts in Western Region.-Prospect for incremental opportunities, follow up on proposal generation, respond to client requests for information/recommendation, and enhance the client value proposition.

New York, New York, Us

-Maintain accurate store inventory levels while performing all reporting via internal computer systems.-Oversaw store cycle counts (daily and monthly), yearly inventory, and reconciliation with support from Management.-Ensure all regular daily, weekly, and monthly tasks are completed accurately.-Partner and communicate with Sales Professionals and Management to respond efficiently to customer requests.-Manage all intra-store transfers and ensure store is in compliance with company record retention guidelines.-Trained new Sales Professionals on how to use Atlas and MIPS computer systems (Internal Retail Systems).-Trained new Sales Professionals on operations procedures: how to submit and process transfer requests, distribution orders, repair orders, and Pointsales.-Place orders for all store supplies including office and retail materials.-Assigned temporary staff inventory compliance projects and monitored their completion.

New York, New York, Us

Sales Professional 12/17-9/18:-Consistently achieved or exceeded monthly, quarterly and annual store sales plan. Delivered a significant portion of sales through repeat client business. - Maintain prospect and client database to support client and sales development; update outreach and information in CRM application Compass. -Increase repeat rate and overall number of clients yearly in Portfolio.-Captured customer data and developed relationship with clients to drive lifetime loyalty and spend.-Metrics for success in this role include developing client relationships and their repeat rate of purchase in the store, exceeding sales plan, and demonstrating elevated customer experience behaviors within (TEI) survey program. -Metrics: TEI: YTD 81% vs. Avg. for N. America 70%, Portfolio Clients: Total of 41 as of 2017 to present, Total Sales from Portfolio Clients YTD-20.1% vs. Avg. N. America 18%, Repeat Rate YTD-22.2% vs. Avg. for N. America 16%, Individual Sales: December- $236,809 115%, January-$70,182 124%, February-$164,898 158%, March- $160,310 152% to plan, April- $160,335 158%, May- $178,085 105%, June-$157,885 137%, July- $60, 230 50% (PTO), August- $44,477 67% (PTO).Operations Professional 10/15-11/17:-Maintain accurate store inventory levels while performing all reporting via internal computer systems. -Ensure all regular daily, weekly, and monthly tasks are completed accurately. -Partner and communicate with Sales Professionals and Management to respond efficiently to customer requests.-Manage all intra-store transfers and ensure store is in compliance with company record retention guidelines.-Trained new Sales Professionals on how to use Atlas and MIPS computer systems. -Trained new Sales Professionals on operations procedures: how to submit and process transfer requests, distribution orders, repair orders, and Pointsales.-Assigned temporary staff inventory compliance projects and monitored their completion.

-Researched, collected, and organized US state tax data in a master spreadsheet to compare and analyze the consumption tax structure and how it is administered in California under the advisement of Professor Colleen Haight.-Researched and examined 17 states; compiled 5 years of data on GDP, Population, Retail Sales Tax, Value Added Tax, Gross Receipts Tax, Income Tax, and Property Tax. -Gathered all government web sites and/or publication citations and created a Literature Review-Primarily utilized State Census Annual Survey of State Government Tax Collection data and State Board of Equalization data. -Project suspended indefinitely since Professor Haight was promoted to Economics Department Chair. While project was not completed, initial analysis found that 17 states had sales tax collections that exceeded collections of income taxes.

Campbell, Us

-Compared and reviewed the success of the past 2006 Economic Plan Strategy by comparing other South Bay Cities’ Economic Development Plans. -Partnered with Economic Development teams in other cities to collect and review their Development Plans. -Created an action plan that the City would use to develop a formal Economic Development Plan. -Developed a Work Plan Item regarding customer feedback on the Planning/Economic Development Department’s customer service in order to improve expediency and overall experience. -Conducted research, data collection, and designed a survey. -Both projects were presented to the Economic Development Advisory Committee upon completion. -Provided Staff Support by attending Economic Development Advisory Committee Meetings and taking notes.

-Tracked local issues and events to develop press releases via email and newsletter. -Performed administrative tasks such as mail processing, data entry, answering phones, and assisted staff when needed.-Attended legislative hearings and community meetings surrounding issues of Immigration. -Conducted legislative research, drafted Congressional Correspondence/Proclamations, and assisted in casework for constituents; primarily surrounding issues of immigration

Master Of Arts - Ma, Applied Economics

Bachelor Of Arts - Ba, Political Science And Law