• As a Senior Patent Prosecution Paralegal, I managed a comprehensive array of responsibilities including the preparation and review of all patent prosecution filings and office operations. I played a key role in training staff on patent prosecution and administrative procedures, drafting reporting letters, handling responses to formality notices, and collaborating with foreign associates. Additionally, I reviewed and sent out Copyright registrations, oversaw monthly pre-bills, and finalized invoices while maintaining a high volume of patent files, 90% of which were organized within a system of 250 electronic and paper files. My proactive approach enabled me to effectively address 480 outstanding docket due dates and streamline workflow processes within the patent team. I ensured timely communication with foreign associates, efficiently entered critical due dates into the docketing database and skillfully drafted reporting letters based on patent application reviews. My familiarity with filing new PCT applications through ePCT further enhanced my contributions to the team.

• In my previous role, I effectively prepared USPTO transmittal documents for filing both provisional and non-provisional patent applications, while reviewing formality notices and managing client correspondence. I was responsible for opening new matters, conducting conflict checks, and overseeing the management of our customer account with USPTO. My duties included maintaining 150 electronic and paper patent files, handling administrative tasks related to patent prosecution, and preparing Trademark filings along with reminders for clients on extensions and due dates. Additionally, I assisted patent attorneys by preparing office action shells and collaborated with the accounting department to review monthly pre-bills and finalize invoices.

• Detail-oriented individual with experience supporting patent legal operations in an entry-level position. Proficient in filing new patent applications, composing correspondence in response to USPTO notices, and preparing replies to formality notices. Collaborated effectively with the Patent Legal Secretary to ensure the accurate and timely submission of provisional, non-provisional, continuation, and continuation-in-part applications. Demonstrated ability to prepare and review Information Disclosure Statements and maintain over 100 patent files in both paper and electronic formats. Skilled in preparing Declaration and Assignment documents for inventor signatures while ensuring compliance with legal protocols.

• Managed a high volume of inbound and outbound calls for technical support on the EFS-web and PAIR websites, providing guidance to attorneys and paralegals on utilizing EFS-web for patent application submissions. Assisted new inventors in electronically filing patent applications through the EFS-web system while explaining the fundamental functionalities of PAIR, highlighting the significance of having a customer number. Achieved a tech support resolution rate of 90% and collaborated closely with the USPTO’s testing team to conduct functional testing in a customer scenario environment, evaluating the performance of new features in Patent Center. Additionally, reviewed and processed all new digital certificate requests, customer number requests, and changes to correspondence information for PCT applications.