Veronica L Email & Phone Number

Mount Prospect, IL, US

Chicago, Illinois, US

• McDonalds Corp., Chicago, IL | July 2020 – July 2021Analyst with role in managing the daily activities of POS software, various projects and roll out of testing deliverables for all 14k+ US based restaurants.
• Coordinated meetings, designed communication releases, maintained tracking logs, incident & risk analysis reporting and recording of change requests.
• Facilitated ad hoc requirements gathering and clarification with multiple technical stake holders.
• Completed in depth analyses for business optimization projects, reporting tools, back-office programs and payment processing software and incidences related to new deployments.

Chicago, IL, US

• Logistics supervisor with lead role in strategic planning, procurement, inventory management and supply chain optimization. Collaborated with logistics Senior manager in overseeing $30 million in IT equipment, 3PL.
• Implemented continuous improvement efforts, drove cultural change and ensure all previously established SLA’s were met.
• Performed ServiceNow testing and administration and workflow development that allowed for daily data migration and integrations to run systematically.
• Recouped 2.1 million dollars for United by taking advantage of our vendor's Apple device refurbishment program.
• Key player in the successful field deployment of 29K iPhone & credit card readers for our flight attendant refresh & onboarding programs

Chicago, IL, US

• Shipping lead with key role in procurement, inventory management and monitoring of all international transport of IT equipment across enterprise. Ensuring efficiency through coordination with cross-functional teams.
• Monitored and tracked progress of international shipments and handled/escalated any issues as needed.
• Managed procurement of consumables for projects, minor moves and lower cost inventory through United’s purchasing system.
• Ensured all requests are completed according to corporate specifications, project timelines, IT requirements and all federal, state and international compliance.