Veronica Lo Email & Phone Number

Vancouver, British Columbia, Canada

• Generate leads through social media and marketing ads• Schedule and coordinate appointments with clients to view/purchase cars• Build strong rapport with potential clients virtually as well as face-to-face• Report to Sales Manager regarding objectives, scheduled activities, reviews andmarketing feedback/analyses• Follow up on daily inquiries in a timely and effective manner

Vancouver, British Columbia, Canada

• Organize day-to-day mail to ensure incoming, outgoing, documents and files are forwarded to the correct destination.• Schedule and coordinate daily citizenship ceremonies• Train, mentor and assist in the onboarding of new hires• Daily usage of GCMS (Government processing system) to analyze and reviewapplications• Work cohesively with team members to ensure tasks completed efficiently• Prepare, assemble and distribute Citizenship certificates• Daily usage of Microsoft Excel to ensure data cleanliness

Vancouver, British Columbia, Canada

• Build and maintain relationships with new and existing vendors• Create and schedule social media content and host giveaways to improve overall brandpresence• Handle all customer inquiries coming via social media to ensure issues are resolved in aprofessional manner• Manage payment and cash flow to ensure amounts are balanced.

Vancouver, British Columbia, Canada

• Connect with customers to advise them approximately and clearly on banking solutions and processes• Respond and resolve customers concerns using standard procedures• Meet the diverse financial needs of both established and new customers to buildcustomer loyalty for referrals• Assist customer service with utmost care while maintaining a positive and energeticatmosphere by catering to customer's needs• Demonstrate leadership skills by managing sale’s schedules and handle day-to-dayphone calls

Vancouver, British Columbia, Canada

• Handle day-to-day payments for bookings to maintain balanced cash flow• Organize and coordinate bookings and schedules• Seek out applicable upgrade opportunities for client’s to increase sales• Market organization through Social Media accounts such as Instagram and Facebook

Vancouver, British Columbia, Canada

• Maintain store’s cleanliness and presentation• Provide clients with utmost professionalism to ensure legendary customer experience• Handle cash and till to ensure cash flow is balanced• Implement and monitor compliance with small business standards and procedures