Veronica Lo Email & Phone Number

Vancouver, British Columbia, Canada

• Generate leads through social media and marketing ads
• Schedule and coordinate appointments with clients to view/purchase cars
• Build strong rapport with potential clients virtually as well as face-to-face
• Report to Sales Manager regarding objectives, scheduled activities, reviews andmarketing feedback/analyses
• Follow up on daily inquiries in a timely and effective manner

Vancouver, British Columbia, Canada

• Organize day-to-day mail to ensure incoming, outgoing, documents and files are forwarded to the correct destination.
• Schedule and coordinate daily citizenship ceremonies
• Train, mentor and assist in the onboarding of new hires
• Daily usage of GCMS (Government processing system) to analyze and reviewapplications
• Work cohesively with team members to ensure tasks completed efficiently
• Prepare, assemble and distribute Citizenship certificates

Vancouver, British Columbia, Canada

• Build and maintain relationships with new and existing vendors
• Create and schedule social media content and host giveaways to improve overall brandpresence
• Handle all customer inquiries coming via social media to ensure issues are resolved in aprofessional manner
• Manage payment and cash flow to ensure amounts are balanced.

Vancouver, British Columbia, Canada

• Connect with customers to advise them approximately and clearly on banking solutions and processes
• Respond and resolve customers concerns using standard procedures
• Meet the diverse financial needs of both established and new customers to buildcustomer loyalty for referrals
• Assist customer service with utmost care while maintaining a positive and energeticatmosphere by catering to customer's needs
• Demonstrate leadership skills by managing sale’s schedules and handle day-to-dayphone calls

Vancouver, British Columbia, Canada

• Handle day-to-day payments for bookings to maintain balanced cash flow
• Organize and coordinate bookings and schedules
• Seek out applicable upgrade opportunities for client’s to increase sales
• Market organization through Social Media accounts such as Instagram and Facebook

Vancouver, British Columbia, Canada

• Maintain store’s cleanliness and presentation
• Provide clients with utmost professionalism to ensure legendary customer experience
• Handle cash and till to ensure cash flow is balanced
• Implement and monitor compliance with small business standards and procedures