Veronica Lu Email & Phone Number

New York, Ny, Us

New York, New York, United States

• Directly working within internal client teams to transform their organizations, business processes, and cross-functional ecosystems to navigate change and accelerate growth• Driving business advantage with innovation-led strategy and game-changing technologies• Functional Lead role on high-tech client; project managing Sales Distribution and Development workstreams to plan problem solving tactics and address company-wide impacting issues• Performing business analytics to provide… Show more • Directly working within internal client teams to transform their organizations, business processes, and cross-functional ecosystems to navigate change and accelerate growth• Driving business advantage with innovation-led strategy and game-changing technologies• Functional Lead role on high-tech client; project managing Sales Distribution and Development workstreams to plan problem solving tactics and address company-wide impacting issues• Performing business analytics to provide c-suite client contacts with valuable business insights to inform overall project's strategic planning• Documenting and developing critical client business processes, end-to-end, in order to address gaps and streamline internal business functions Show less

San Jose, California

• Tested and documented operating effectiveness of IT Controls for financially relevant networks, systems, and applications• Led client-facing inquiries, walkthroughs, and observations• Wrote business narratives for IT SOX procedures, controls, and testing • Analyzed ineffective controls; provided alternative procedures when necessary• Assisted with engagement planning, including IT Specialist budgets, engagement timeline, and documentation of memorandums • Assisted in… Show more • Tested and documented operating effectiveness of IT Controls for financially relevant networks, systems, and applications• Led client-facing inquiries, walkthroughs, and observations• Wrote business narratives for IT SOX procedures, controls, and testing • Analyzed ineffective controls; provided alternative procedures when necessary• Assisted with engagement planning, including IT Specialist budgets, engagement timeline, and documentation of memorandums • Assisted in providing testing details and evidence during a PCAOB inspection, resulting in no comments by the Board Show less

Santa Clara, Ca

• Assisted Professors Tim Harris and Robert Finocchio in teaching and tutoring BUSN70 (Contemporary Business Issues) class.• BUSN70 is an introduction to the forms and objectives of the modern business firm and its relation to the environment in which it operates.• Demonstrated, lectured, and advised students on “Mike’s Bikes” project; a realistic, interactive, and competitive business simulation.• Graded the midterm and final examinations of 25 undergraduate students.

Santa Clara, Ca

-Responded to in-office visits, emails, and phone calls regarding parking requests, concerns, parking tickets, etc.-Maintained master excel spreadsheet of events on campus that require specific parking plans based on variable factors.

Santa Clara University

• Managed, divided, and assigned the chapter’s $600,000 budget for 180 members and all events and expenses• Oversaw member billing, depositing of all receipts, reimbursements, billing of fines, house bills, collection of tenants’ rent• Supervised finance committee, consisting of the finance assistant, facility management director, event director, finance advisor, and CEO• Reviewed all Fraternity laws, policies, and rules concerning finance and ensures that they are followed… Show more • Managed, divided, and assigned the chapter’s $600,000 budget for 180 members and all events and expenses• Oversaw member billing, depositing of all receipts, reimbursements, billing of fines, house bills, collection of tenants’ rent• Supervised finance committee, consisting of the finance assistant, facility management director, event director, finance advisor, and CEO• Reviewed all Fraternity laws, policies, and rules concerning finance and ensures that they are followed throughout the year Show less

San Jose, California

-Utilized AS2 and EMS systems in order to organize and complete work papers for public and private clients -Analyzed and tested operating controls of cyber security and bio technology companies

Bryn Mawr, Pennsylvania

-New York Life Academics Internship-Worked alongside Professor David A. Littell, JD, ChFC®, in expanding and revamping the RICP® curriculum of the Retirement Income Process, Strategies and Solutions course (HS 353).-Researched and studied retirement income planning strategies, processes, and trends, as well as the industry's most recent studies and challenges.-Created learning and study materials for financial service professionals earning their Retirement Income Certified… Show more -New York Life Academics Internship-Worked alongside Professor David A. Littell, JD, ChFC®, in expanding and revamping the RICP® curriculum of the Retirement Income Process, Strategies and Solutions course (HS 353).-Researched and studied retirement income planning strategies, processes, and trends, as well as the industry's most recent studies and challenges.-Created learning and study materials for financial service professionals earning their Retirement Income Certified Professional certification. Show less

Willow Grove, Pennsylvania

-Strived to pass store's daily sales revenue goals, customer conversion rate goals, and A&F Rewards program enrollment goals, and order-in-store goals.-Anticipated customer needs and provided fast and efficient solutions accordingly, assuring a congenial shopping experience for all customers.-Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.-Prevented store losses using awareness, attention to detail and integrity. -Worked as a team… Show more -Strived to pass store's daily sales revenue goals, customer conversion rate goals, and A&F Rewards program enrollment goals, and order-in-store goals.-Anticipated customer needs and provided fast and efficient solutions accordingly, assuring a congenial shopping experience for all customers.-Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.-Prevented store losses using awareness, attention to detail and integrity. -Worked as a team member performing cashier duties, daily store closing procedures, and cleaning. -Excelled in the knowledge of auditing, keeping track of inventory, and cycling out new clothes and updates. Show less

Conshohoken, Pa

-Served 5,848 customers at an average rate of 1.18 minutes per transaction-Offered solutions to frequently asked questions and anticipated customer needs, assuring a pleasant shopping experience for customers-Utilized till to accurately register products and register payments from customers according to given routines

Fort Washington, Pa

-Assisted Ms. Nicole Gerenyi in teaching her Speech and Debate classes.-The class included a lecture component with topics including various current event issues, delivery techniques, and research methods.-Prepared lesson plans, projects, and assignments for students.-Created ways to motivate students to choose dense topics to debate and research.-Tutored students in researching, case writing, and public speaking techniques.

Bachelor’S Degree, Accounting And Information Systems

Activities and Societies: University Honors Program, ACE Leadership Program, Leavey Scholars Program, CFO of Kappa Alpha Theta Women's.

Business/Commerce, General, 4.0

Activities and Societies: Study Government Representative Study abroad program in Milan. Classes included Business Startups: Italian Case.

High School

Activities and Societies: Speech & Debate Team, Mock Trial Team, FBLA, Key Club, National Honors Society, Varsity Women's Volleyball Team.