Verônica Torres Luize Pestana Email & Phone Number

Porto Alegre, RS, BR

São Leopoldo

Conduct kick-off meetings;Understand and map out our clients' business structure;Register materials in the system;Remote configuration;Provide customer support during the system implementation period;Configure and install non-fiscal printers;Integrate hubs and APIs into the system.

Porto Alegre, Rio Grande Do Sul, Brasil

SupportResolved delivery issues.Addressed customer inquiries.Assisted with the purchase process on the website.Organized spreadsheets to facilitate goods exchange and reshipments.Business PartnershipsProspected new partners.Analyzed potential partners' profiles: metrics, follower count, views, and overall engagement on social networks.Developed campaigns.

Porto Alegre

Responsible for developing and promoting collections with partners (influencers, YouTubers, and streamers) collaborating with Nerd Universe.Managed the entire collection development process, including contacting potential partners, gathering ideas and references, developing briefs, liaising with compatible illustrators, creating mockups, and coordinating.

Porto Alegre

Serve customers via Zendesk and Facebook Business - Registration correction - Change of adress - Manual change of orders - General information

Novo Hamburgo

• SOCIAL MEDIA
• Planning of clients' editorial calendar, research of subjects and actions applied in networks;
• Study and planning of content for social networks, subjects and themes that are aligned with the client's briefing, business and persona;
• Writing for social networks with a persuasive focus (copywriter);
• Publication and scheduling of posts for Social Networks;
• Check comments, messages and directs from each customer daily to notify the customer requesting a return to the applicant;

São Leopoldo, RS

• Always serve customers with great politeness and friendliness. In person in store and virtually by phone, whatsapp and social media.
• Organize and supply the store, showcase and inventory.
• Receive goods
• Make budgets. Enter sales and transfers into the system.
• Collect devices for technical assistance and deliver after assistance.
• Manage the store's instagram. Make broadcast list on whatsapp

São Leopoldo, RS

Image treatment;- Video production and editing;- Production of articles, bulletins and scripts for radio and TV- Support in editing content;- Support in finalizing the Law and Literature programs.- Scripting and production of radio programs.-Elaboration of graphics, 2D animations, openings and endings for television and internet programs- Creation of.

São Leopoldo

Scientific initiation scholarship held at the Unisinos Communication PPG.Guidance by professor Adriana da Rosa Amaral throughout the Scientific Initiation periodConcepts studied: fan culture, fan scheduling, studies of urban culture, pop and music scenes. WorkXFã relationship, social networks, research methodologies, netnography, epistemology, insider.

Curso Superior De Tecnologia (Cst), Analise E Desenvolvimento De Sistemas - Ads

Pós-Graduação Lato Sensu - Especialização, Information Technology, Média Geral Do Curso: 82

Pós Graduação, Comunicação Digital E Midias Sociais, Media: 9,2

Jornalismo - Bacharelado, Communication, Journalism, And Related Programs, Vencedora Do Premio Unicos 2016 Com Melhor Reportagem Audiovisual Por "Entre A

Me formei uma profissional ética, crítica, curiosa e atenta às questões sociais, capaz de fazer leituras das realidades e de relacionar-se.