Veronica Martinelli Email & Phone Number

Calgary, Alberta, Canada

Report to the Property Manager, provide administrative support and help to ensure smooth day-to-day operation of a portfolio of retail properties.• Assist the Property Manager in rent collection, cheque posting and application of money to tenant accounts.• Maintain accounting / invoicing procedures in conjunction with Head Office, including processing supplier invoices, entering purchase orders into JD Edwards and preparing monthly tenant service invoices.• Assist the Property Manager with preparation and tracking of annual budget and obtaining necessary reports.• Print and distribute annual rental advice notices, and year end adjustment notices.• Prepare tenant statements of account and ensure accuracy of posted rental charges and payment receipts.• Monthly rent roll review.• Prepare demand / default letters where necessary in accordance with lease terms.• Maintain and update tenant lists / files and other files.• Provide assistance in resolving tenant and property related day-to-day issues.• Provide administrative support to the Property Manager as required.

Okotoks, Alberta, Canada

Perform full cycle processing and accountability for Accounts Payable, Accounts Receivable, and Cash Management.• Process journal entries on a daily basis for the main corporate account in Sage 300 software.• Assist in year-end reporting/audits.• Manage with multiple vendors accounts in the construction industry.• Handle employee expense reporting and reconcile corporate bank account and credit cards.• Create EFT files and cheques with Sage 300 for the payable cycles.• Collaborate with Controllers, VP of Finance and Construction Project Managers on payable invoices processes.• Work in partnership with other departments in processes improvement initiatives.

Calgary, Alberta, Canada

• Built and designed an e-commerce website with Shopify platform to serve online customers.• Manage inventory including product creation and publishing at the new web shop. • Process and fulfill online, phone, email, and in-store orders, including pick-up and shipping.• Manage CRM database, including maintenance, updates and report generation.• Coordinate office and administrative duties ensuring proper daily activities.• Process and submit approved daily invoices to clients and sales reconciliation in Sage 50 software.• Handle accounts payable and accounts receivable generating accurate purchase invoices and receipts.• Creating new customers accounts and update their information by entering details into Sage 50 software.• Daily follow-ups on current records of collected payments and sent invoices.• Maintain direct communication with vendors and suppliers to ensure stock availability.• Collaborate with service department to ensure invoices are accurate.• Provide support to company’s accountant and bookkeeper.• Track stocks of office supplies and place orders when necessary.• Provide support on company’s inventory audits.• Manage phone calls and correspondence (e-mail, letters, packages etc.)

Calgary, Alberta, Canada

• Contributed toward the achievement of store business objectives by meeting and exceeding individual and group sales goals.• Developed new customer relations in person and through phone calls. Respond inquiries regarding customers' database, benefits, and other relevant information.• Promoted sales to existing clients and identify potential clients.• Processed transaction requisitions and account enquiries as well as control sales information with ALPS, operating software systems.• Provided periodic updates on the performance of the store sales target. • Entrusted with customer's personal information for credit applications.• Assessed and processed insurance claims.• Built relationships with customers and other staff across Canada.• Assisted with the day-to-day administrative duties of the store such as shipping and receiving of store stock.

Venezuela

• Researched content edited and designed corporate magazine and corporate newsletters.• Organized corporate events nationwide. Took photos and wrote articles for the corporate magazine.• Developed weekly reports and proposals of advertising campaigns with other corporate teams.• Designed releases and memos for Human Resources.• Assisted with the office’s daily administrative operations.

Venezuela

Managed accounts: Regional, Munchy's and Plumrose.- Monitoring and report of competition in web, press and brand tracking.- Monitoring of the television advertising campaigns using the Arianna (AGB) program.- Planning television advertising campaigns monthly using Arianna (AGB) program.- Assistant Media substitute of Plumrose account.

Accounting Basics Extension Certificate, Accounting Technology/Technician And Bookkeeping, Certificate

Introduction to financial accounting concepts, principles and techniques. Topics include Generally Accepted Accounting Principles (GAAP).

Bachelor’S Degree, Science In Communication, Major In Corporate Communications