Veronica Martinez Email & Phone Number

Chino, California

• Oversee compliance of applicable Latin American and Canadian Privacy Protection laws, rules and regulations impacting the enterprise. Provide consultative support to the business on initiatives involving Privacy..
• Serve as compliance consultant and subject matter expert for Latin America and Canada Privacy Protection laws with a focus on Privacy Notices, Choices, Privacy Events, Information Use, Affiliate/Third Party Sharing.
• Maintained documentation of business applicability for privacy laws to ensure comprehensive Monitoring & Testing (M&T) established for applicable regulations and key provisions.

Chino, California

• Oversee compliance of applicable U.S. Privacy laws, rules and regulations in scope for designated lines of businesses. Provide consultative support to the business on initiatives involving Privacy. Oversee and drive.
• Serve as compliance consultant and subject matter expert with a focus on Privacy Notices, Choices, Privacy Events, Information Use, Affiliate/Third Party Sharing, Telemarketing, Email Marketing, and Cross Border Data.
• Maintain documentation of business applicability for privacy laws to ensure comprehensive Monitoring & Testing (M&T) established for applicable regulations and key provisions.

United States

• Provided executive leadership and direction to the implementation of the Privacy Program for the Preferred Banking Division, which encompassed defining clear scope and ensuring consistent execution across multiple.
• Established and implemented privacy program and developed key controls to comply with Privacy Notice, Choices, Privacy Event Management, Information Use, Affiliate/Third Party Sharing, Telemarketing, Email Marketing.
• Administered the Consumer Privacy Breach Notification Program which led to a reduction of the total number of Privacy Breaches by 20%, number of breaches requiring consumer notification by 48%, and number of consumers.
• Served as a member of the Global Privacy Governance Committee and partnered with Global Compliance partners on formulating strategy, structure, policy, and risk decisions.

United States

• Supervised the support staff that performed Privacy Breach tracking and reporting. Led efforts to ensure optimal customer experience while minimizing reputational/brand impact. Oversaw the management and administration.
• Maintained full responsibility for managing high-impact Privacy Breach, which resulted in the notification of 2.5 million customers and management of related Class Action Settlement impacting 17 million customers.
• Formulated remediation plans required to mitigate privacy non-compliance and gaps.
• Served as a Privacy subject matter expert supporting business units and functional areas across the Enterprise.

United States

• Architected and implemented Anomalous (red flag) Activity Monitoring Programs for the early detection of potential customer or employee data breach incidents. Introduced Privacy compliance policies and procedures while.
• Drove the development, implementation, and management of de-centralized Privacy and Information Security program for the division.
• Maintained accountability for data security staff charged with managing daily anomalous/red flag reporting.
• Partnered with respective Compliance and Privacy contacts on Privacy breaches
• Coordinated all Data Security and Privacy compliance projects, which ensured the achievement of objectives.

United States

• Administered expansion plans in California, Texas, and Arizona as well as provided business direction, strategic focus, and leadership. Managed compliance measures as well as implemented policies, controls, and risk.
• Led aggressive multi-state growth plans that expanded the company from 10 employees to 500+ employees.
• Designed Company’s Web based product fulfillment system that provided a 20% reduction in data entry efforts and consolidated 4 product processing platforms.
• Established the Quality Control Program to monitor product quality and customer call center experience in order to exceed regulatory and customer requirements.

Cipp/Us

Certified Information Privacy Professional/United States

Bachelor Of Arts (B.A.), Business Administration And Management, General

Green Belt Certification, Six Sigma