Veronica Martinez Email & Phone Number

Currently graduated from an intensive IT Program through Merit America and have successfully achieved the Google Certificate in IT Support. Through these rigorous weeks, I have acquired diverse technical skills, including Technical Support, Software installation & Configuration, Networking, and System Administration. My passion as a lifelong learner has aided me through my ever-growing love for technology. I am confident in my ability to problem-solve any situation that comes my way. I am also not afraid to ask my colleagues or supervisors for help when difficulty arises. By the end of the day, I am committed to providing the highest level of service and expertise to my clients and colleagues.My volunteer experience as a Help Desk Specialist in my local hospital has prepared me with an arsenal of skills to handle any client. I adapt to any new role or task that comes my way; I can self-manage myself to get any work done. I can work collaboratively with others. In addition to my time as a Help Desk Specialist, I have also done Cashiering at a small business called Lo Que Sea Y Mas. I utilized my excellent customer service skills and was able to communicate in both English and Spanish with customers. There were also times when I would take charge and use my leadership abilities to guide my co-workers out of their anxieties during hectic lunch rushes. I am an empathetic person with a passion for success. As I continue to strive and do my best. My outlook for the future remains bright and optimistic. I'm excited to see abundant opportunities my newfound technical skills can get me into the tech industry. If you believe my serene personality can impact your team. Please reach out and get to know me more. I love to meet new people.

• Manager

  Martin Is Ex Express Llc

  Nov 2019 - Present - Laredo, Texas, United States

  - Frequently conveys a warm and personable demeanor when interacting with client organizations, fostering strong business connections both over the phone, in email, and in person. -Assembled a comprehensive book of essential business documentation, implementing a systematic numerical organization for enhanced record-keeping and accessibility.