Enjoying a career at Health Partners as Senior Administrative Assistant in Marketing & Communications.Volunteer and activist for Health Partners supported functions as well as outside organizations.More than twenty years combined experience in staff training and people management.Familiar with & trained on various databases and applications Windows 7 & 10, most 2010 Microsoft Suites Applications, including Excel, Word, Visio, PowerPoint, Adobe Acrobat and OPERA.Familiar with engineering applications such as JDS, NECTAS, CPD, CAD, LFACS, CIMAGE, CITRIX, JETS, and DQE.Training Seminars in Total Quality Management, HOS (Helping Others Succeed), and various improvement seminars.Skilled in operational management under high-pressure situations.Experience in customer service includes, but not limited to plan and conduct written & oral presentations in formal and informal environments.Previously attended MCTC College for LAN Administration (Novell, software installation) and Computer Programming (Basic, C/C++, UNIX, and Visual Basic).Specialties: Union negotiation