Veronica Mcdaniel Email & Phone Number

The Woodlands, Texas, United States

•Assured timely verification of insurance benefits prior to patient appointment or procedure.•Answer multi-line phones, transfer calls to the correct contact, and take messages as appropriate.•Assist patients with obtaining appointments, and rescheduling as required.•Assist patients with clinical questions, concerns, medication refills, and patient conflicts while delivering the highest level of customer service

Conroe, Texas, United States

•Opening and closing duties, working with management to oversee clinical operations•Servicing an average of over 50 patients per day, overseeing vitals, vaccinations, and flu shots•Responsible for onboarding new hires, overseeing the success of daily operations

The Woodlands, Texas

•Answer and direct 30+ calls daily, with goals including selling plans, managing customer accounts, responding to service queries.•Responded to customer inquiry calls, quickly assessing the customers' needs and problems in order to deliver an ideal solution.•Perform online troubleshooting: identify problems, gave technical advice, filled service requests, and followed up and scheduling. •Balance receipts with daily register tapes: Report weekly and monthly sales total to management, using an excel spreadsheet.

The Woodlands,Texas

•Worked diligently with doctor to provide great care in a fast-paced environment•Responsible for the inventory and execution of all vaccinations needed for the facility•Worked with incoming patients to take vitals, blood pressure, temperature, and pulse.•Helped perform routine tests such as urine dip stick, EKG, vision, and hearing tests

Houston, Texas Area

• Managed both front and back office, servicing over 25 patients per day with vitals, vaccinations, and flu shots• Assisted in the on-boarding of over 10 new employees and overseeing their development through training• Volunteered to do the ordering and organization of office inventory in addition to the current role

Houston, Texas Area

• Maintained accurate records of patient care and front of the office correspondence• Performed and perfected EKG, and Glucose levels• Assisted in stocking necessary supplies, equipment, and instruments

Houston, Texas, United States

•Managed front of the office correspondence•Worked with incoming patients to take vitals, blood pressure, temperature, and pulse•Helped perform routine tests such as urine dip stick, vision, and hearing tests

Houston, Texas, United States

•Performed monthly inventory and maintained supply•Managed front of the office correspondence, phone system, and incoming patient duties.•Organized, updated, and maintained over 200 patient records•In charge of both inbound and outbound phone calls for patient scheduling and insurance verification