Veronica Morelli Email & Phone Number

Milano, Lombardia, Italia

My main responsibilities include defining requirements, analyzing customer requests and designing creative solutions to fit the needs of Italian Market customers. In detail, I am involved in all of the following activities:• Analyze, design and write Customer Requirements, Epics and User Stories in an Agile environment;• Support development team with preplanning meetings aimed at understanding the new requirements;• Acceptance meetings with development and QA teams;• Support QA team in their testing activities;• Create a clear roadmap of the new features and when they are delivered to the market;• Hold regular SAL meetings with customers, support them in UAT and production phases, both from a technical and a functional point of view;• Hold regular trainings regarding the new features to other teams, including the SW support teams;• Hold regular meetings with Project Management team to update them on the progress, faced challenges and mitigation when necessary; • Keep up to date on Retail market solutions and customer needs, with an eye on new technologies and with the idea of anticipating the requests coming from the customers

Milano, Lombardia, Italia

My main responsibilities in the new role include defining requirements, analysing customer requests and designing creative solutions to fit the needs of Italian Market customers. In detail, I am involved in all of the following activities:• Analyze, design and write Customer Requirements, Epics and User Stories;• Support development team with preplanning meetings aimed at understanding the new requirements;• Acceptance meetings with development and QA teams;• Support QA team in their testing activities;• Create a clear roadmap of the new features and when they are delivered to the market;• Support customers in UAT and production phases, both from a technical and a functional point of view;• Hold regular trainings regarding the new features to other teams, including the SW support teams;• Hold regular meetings with Project Management team to update them on the progress, faced challenges and mitigation when necessary; • Keep up to date on Retail market solutions and customer needs, with an eye on new technologies and with the idea of anticipating the requests coming from the customers

Milano, Italia

Milan, Italia

As a Consultant for software solutions, working for Sopra Steria's customer companies, I have the following responsibilities:Analyze customer requirements and Detailed Functional Analysis documentation in order to design and perform high-quality tests to ensure the solution performs as designed;Write and update testing documentation: test cases, test books, test result reports;Prepare and provide meaningful sets of test data in order to perform relevant and accurate tests;Communicate progress and expectations, escalating problems to Project Leader for awareness and/or resolution;Work with the Project Leader to understand assigned project responsibilities and keep each task on schedule.I am also assigned on automated test projects, where I write scripts, gather and analyze test data, test processes and follow ongoing test automation processes.I have been involved in customer presentations, demos, requirement analysis processes and training sessions to partners and co-workers.

Milan, Italy

Industry: Energy, Commodities Software House Quality Assurance: analyze customer requirements, design test cases and produce all relevant documentation (Use Cases, Test Cases, Testing Scope). Perform tests in all of the following areas: functional tests, usability tests, performance tests, load/volume tests, installation tests, non-regression tests. Opening defects on defect tracking systems (mainly Jira) providing all of the following information: test case – expected behavior – current system behavior – server-side or client-side exceptions – screenshots. Following the defect’s lifecycle: resolution, retesting, closing/reopening if the resolution is considered unsatisfactory. Produce complete testing reports to be delivered to customers and internal-use reports with in-depth details on defects, resolution, retesting Produce English and Italian language User Guides, Functional Guides, and related documentation User Acceptance Tests with final users for some of Energeya’s main customer companies (Enel, Erg…) Customer Requirement Analysis process: collaborate in writing requirement specifications based on customer’s needs Product demonstrations and training sessions to customers, system integrators, and colleagues Functional expert in Compliance software solutions, up to date on regulatory changesMain capabilities: Designing and performing high value test cases, with in-depth understanding of system behaviour, attention to details, and trying alternative click paths; focus on GUI usability Logging defects (English language) providing as many details about the error as possible Producing Functional Guides and User Guides to be delivered to customers, explaining the functional steps clearly and helping users understand the functionalities with screenshots, diagrams, and tables Following the software development lifecycle in its various stages, Agile Methodology

Genoa, Italy

Professional services to customers, outsourcing, Quality Assurance on software customizations, testing and documentation (Use Cases, Test Cases, Testing Reports…). Main testing area: functional tests Product demonstrations and training sessions to customers User Acceptance Tests with final users

Laurea Specialistica, Storia Dell'Arte, 109/110

Dottore In Storia Dell'Arte, Storia, Critica E Conservazione Dell''Arte, 110/Lode