Coordination and supervision of operational activities, monitoring execution, progress, timing, costs and qualitative aspects.Verify, reporting and prepare budgets and financial statements.Direct management of ops and tech teams (planning of activities, drawing up vacation plans, assigning company vehicles and equipment).Operational and economic management of orders and offers.Relationship management with administrators, directors and commercial managers of best clients (Gdf of Rome, Tecnopolo Tiburtino, Cigierre, Swarosky, Guess).Verify technical and administrative documentation needed for all the operational activities, development of offers and price quotations.Monitoring and analysis of activities and costs and development of new management procedures aimed at streamlining processes and encouraging interdepartmental collaboration.

Management of a portfolio of public and private customers all over the country.Coordination, control and management of customers’ orders, requests and claimings. Interface and coordination with the International Supply Chain for production, availability and quality control and demand planning.Management and coordination of the commercial sales network on field across the country. Management and coordination between foreign production factories, supply chains, warehouses and customers across the country.Monitoring and coordination of national and foreign logistic operations. Interdepartmental cooperation, communication and problem management: RAQA, QUOTES, PRICING e CREDIT.

Analysis and management of business proposals for Top Clients. Acquisition, analysis and account management for a foreigners clients portfolio. Coordination and management of a new advertising project on international web sites: contacts, commercial negotiations, properties selection, quality control, customer care, requests summary and presentations. Managing appointments, business events and travels planning, financial accounting and archiving. Organizing and coordinating meetings and seminars for the whole franchise network. Front and back office for associates, customers and suppliers. Translating texts for website, internal and external brochures and advertising

Responsiblle to collect unpaid commissions from more than 1000 affiliated hotels before from the Eastern Europe, the UK, Ireland and the Asia-Pacific area (EMEA an APAC), and then from Italy, Spain and SouthAmerica. Provide affiliated hotels and chains with administrative and technical assistance and promotion of SEPA payment method. Using management system as Oracle, Salesforce and Admintools. Maintain constant communication with other departments to ensure consistency of communications, partner messaging, and implementation and execution of market strategies. Cooperate with the team in prospecting new hotels and/or regional chains.Credit control and risk, invoicing, reconciliations and administrative credit notes, payment planes and injunction. Mentoring/tutoring team members on collections techniques and developing improving communication skills with both market managers and customers. Liaise with Cash Application, Market Management (PSG) and GSO/PAC(PSG). Establish corporate contacts and liasons for hotel chains and build relationship by following up on a recurring basis. Helping supervisor in training new collectors

Administrative and marketing management for all the events. Assistance and commercial team supervisor and contact person for customers and suppliers domestic and International. Organization of press conference. Budget, costs, and resources analyst and control. Sponsor relationship and communication, trade agreement and business partnership management. Organizing business travels, appointments calendar, and meetings and conferences.