Veronica Pugh is a seasoned IT manager and Real Estate professional with a deep understanding of business processes and good client relations. Veronica has extensive experience in managing client accounts, teamwork, consulting, property management and project development. Her qualities include:• Strong leadership, team building and presentation skills.• Team player, organized, analytical and detailed-oriented. • Excellent client service relations with effective verbal, written and interpersonal skills.• Extensive knowledge of real estate industry best practices• E- Learning Authoring Content• Excellent background in housing compliance.• Strong background in business growth strategies.• 10+ years housing software and database use.• 10 years consulting property management and housing development.• 10 years founding owner/partner of Pratt McKenzie Property Management Services, UK.Skills• Project Management• Project Planning• Office Suites - MS Word, Project , Access, Excel, Power Point ,Visio• Web Content Specialist• Training• SQL• Commercial Real Estate• Low Income Housing Tax CreditsSystems• Yardi (Voyager)• Yardi (Commercial Cafe) • Citrix • TOPS • Onesite (Real Page)AppsYardi Mobile MaintenanceYardi CHECKscanSynopsis of Accomplishments •