Veronica Ramirez Email & Phone Number

Toronto, On, Ca

Greater Toronto Area, Canada

Toronto, Ontario, Canada

- Administrative support including data entry, document processing, photocopying, filing, faxing and completion of various booking forms act on customer requests for group space and liaise/follow-up with sales managers and Director of Sales- Answer and handle all telephone inquiries and distribute through sales managers - Participation in sales meetings, taking minutes- Updating the daily reader board information and distribute -Perform other tasks (projects) as assigned by Managers- Assign new RFP’s from various sources to Sales Managers- Interpersonal skills for dealing with clients and peers - Strong and organizational skills - Excellent computer skills: Word, Excel, Windows, SalesForce, Opera, Canvas- Customer Service Oriented - Possess analytical skills to prepare reports and solve routine problems- Worked long hours due to business levels- Develop group resumes for all large groups booked by Account Director and Group Sales Manager - Prepared daily, weekly and monthly reports for all upcoming group business - Assist and create on a daily and weekly basis reports for Catering - Provide proposals , Contracts to all Catering and Meetings Events- Detail all BEOs for all groups- Organize and conduct on a weekly basis Pre- Con and BEOs- Design all Menus using Canvas

Canada

Toronto, Ontario, Canada

- Assign new RFP’s from various sources to Sales Managers- Interpersonal skills for dealing with clients and peers - Strong and organizational skills - Excellent computer skills: Word, Excel, Windows, SalesForce, Opera- Customer Service Oriented - Possess analytical skills to prepare reports and solve routine problems- Worked long hours due to business levels- Develop group resumes for all large groups booked by Account Director and Group Sales Manager - Prepared daily, weekly and monthly reports for all upcoming group business - Assist and create on a daily and weekly basis reports for the Catering Sales Director

Canada

- Administrative support including data entry, document processing, photocopying, filing, faxing and completion of various booking forms act on customer requests for group space and liaise/follow-up with sales managers and Director of Sales- Answer and handle all telephone inquiries and distribute through sales managers - Participation in sales meetings, taking minutes- Updating the daily reader board information and distribute - Window, Delphi, Salesforce, Microsoft, Salesforce-Perform other tasks (projects) as assigned by Managers

- Answering telephone, online and personal calls- handling up to 40-50 calls per day, from three properties- identifies opportunities on leads and upselling strategies- excellent comunications skills- very well organized, with abilities of multitasking and prioritize work- 100% test calling