Veronica Ramirez

Veronica Ramirez Email and Phone Number

Meetings and Events Manager @ Holiday Inn Toronto Downtown Centre
Toronto, ON, CA
Veronica Ramirez's Location
Toronto, Ontario, Canada, Canada
Veronica Ramirez's Contact Details

Veronica Ramirez personal email

About Veronica Ramirez

Veronica Ramirez is a Meetings and Events Manager at Holiday Inn Toronto Downtown Centre. She possess expertise in hotel management, delphi, guest service management, food and beverage, front office and 20 more skills. Colleagues describe her as "Veronica is a very hard worker that got along with her piers, sha was always friendly and willing to make her department always look good. her service delivery was outstanding, please do not hesitate to contact me directly if you have any questions. regards jeremy" and "Veronica was always efficient and dependable when I requested her assistance with a housekeeping or reservation request. She was always professional and diplomatic when dealing with guests, and you could always count on her to have a task completed within a short time frame or immediately if ever required."

Veronica Ramirez's Current Company Details
Holiday Inn Toronto Downtown Centre

Holiday Inn Toronto Downtown Centre

View
Meetings and Events Manager
Toronto, ON, CA
Website:
holidayinn.com
Employees:
2015
Veronica Ramirez Work Experience Details
  • Holiday Inn Toronto Downtown Centre
    Meetings And Events Manager
    Holiday Inn Toronto Downtown Centre
    Toronto, On, Ca
  • Holiday Inn Toronto Downtown Centre
    Meetings & Events Manager
    Holiday Inn Toronto Downtown Centre Apr 2024 - Present
    Greater Toronto Area, Canada
  • Holiday Inn Toronto Downtown Centre
    Sales And Catering Coordinator
    Holiday Inn Toronto Downtown Centre Aug 2022 - Present
    Toronto, Ontario, Canada
    - Administrative support including data entry, document processing, photocopying, filing, faxing and completion of various booking forms act on customer requests for group space and liaise/follow-up with sales managers and Director of Sales- Answer and handle all telephone inquiries and distribute through sales managers - Participation in sales meetings, taking minutes- Updating the daily reader board information and distribute -Perform other tasks (projects) as assigned by Managers- Assign new RFP’s from various sources to Sales Managers- Interpersonal skills for dealing with clients and peers - Strong and organizational skills - Excellent computer skills: Word, Excel, Windows, SalesForce, Opera, Canvas- Customer Service Oriented - Possess analytical skills to prepare reports and solve routine problems- Worked long hours due to business levels- Develop group resumes for all large groups booked by Account Director and Group Sales Manager - Prepared daily, weekly and monthly reports for all upcoming group business - Assist and create on a daily and weekly basis reports for Catering - Provide proposals , Contracts to all Catering and Meetings Events- Detail all BEOs for all groups- Organize and conduct on a weekly basis Pre- Con and BEOs- Design all Menus using Canvas
  • Holiday Inn Toronto Downtown Centre
    Housekeeping Coordinator
    Holiday Inn Toronto Downtown Centre Mar 2022 - Present
    Canada
  • Holiday Inn Toronto Downtown Centre
    Conference Services Coordinator
    Holiday Inn Toronto Downtown Centre Jan 2017 - Mar 2022
    Toronto, Ontario, Canada
    - Assign new RFP’s from various sources to Sales Managers- Interpersonal skills for dealing with clients and peers - Strong and organizational skills - Excellent computer skills: Word, Excel, Windows, SalesForce, Opera- Customer Service Oriented - Possess analytical skills to prepare reports and solve routine problems- Worked long hours due to business levels- Develop group resumes for all large groups booked by Account Director and Group Sales Manager - Prepared daily, weekly and monthly reports for all upcoming group business - Assist and create on a daily and weekly basis reports for the Catering Sales Director
  • Holiday Inn Toronto Downtown Centre
    Sales Coordinator
    Holiday Inn Toronto Downtown Centre Sep 2011 - Mar 2022
    Canada
    - Administrative support including data entry, document processing, photocopying, filing, faxing and completion of various booking forms act on customer requests for group space and liaise/follow-up with sales managers and Director of Sales- Answer and handle all telephone inquiries and distribute through sales managers - Participation in sales meetings, taking minutes- Updating the daily reader board information and distribute - Window, Delphi, Salesforce, Microsoft, Salesforce-Perform other tasks (projects) as assigned by Managers
  • Metropolitan Hotels
    Central Reservations Agent
    Metropolitan Hotels May 2008 - Sep 2011
    - Answering telephone, online and personal calls- handling up to 40-50 calls per day, from three properties- identifies opportunities on leads and upselling strategies- excellent comunications skills- very well organized, with abilities of multitasking and prioritize work- 100% test calling
  • Metropolitan Hotels
    Housekeeping Coordinator/ Supervisor
    Metropolitan Hotels Sep 1996 - May 2008

Veronica Ramirez Skills

Hotel Management Delphi Guest Service Management Food And Beverage Front Office Pre Opening Restaurants Revenue Analysis Rooms Division Time Management Property Management Systems Catering Opening Hotels Opera Concierge Services Employee Training Inventory Management Operations Management Teamwork Hospitality Management Hospitality Industry Hotel Booking Hotels Hospitality Resorts

Frequently Asked Questions about Veronica Ramirez

What company does Veronica Ramirez work for?

Veronica Ramirez works for Holiday Inn Toronto Downtown Centre

What is Veronica Ramirez's role at the current company?

Veronica Ramirez's current role is Meetings and Events Manager.

What is Veronica Ramirez's email address?

Veronica Ramirez's email address is vr****@****ail.com

What skills is Veronica Ramirez known for?

Veronica Ramirez has skills like Hotel Management, Delphi, Guest Service Management, Food And Beverage, Front Office, Pre Opening, Restaurants, Revenue Analysis, Rooms Division, Time Management, Property Management Systems, Catering.

Who are Veronica Ramirez's colleagues?

Veronica Ramirez's colleagues are Rohit Patra, Mekihala Gatson, Jeniffer Estrada, Kellie Currie, Boster Mutemaringa, Jessica Chaffer, Alex Brown.

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