Veronica Richards
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Veronica Richards Email & Phone Number

Chief Customer Officer at SocialMadeSimple, LLC
Location: Dallas-Fort Worth Metroplex, United States 12 work roles 1 school
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Current company
Role
Chief Customer Officer
Location
Dallas-Fort Worth Metroplex, United States

Who is Veronica Richards? Overview

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Veronica Richards is listed as Chief Customer Officer at SocialMadeSimple, LLC, based in Dallas-Fort Worth Metroplex, United States. AeroLeads shows a matched LinkedIn profile for Veronica Richards.

Veronica Richards previously worked as Director Of Client Services at Socialmadesimple, Llc and Account Manager at Socialmadesimple, Llc. Veronica Richards holds Bachelor Of Arts - Ba - Magna Cum Laude, Broadcast Journalism from University Of Arkansas.

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SocialMadeSimple, LLC

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Profile bio

About Veronica Richards

Current: Chief Customer Officer @ SocialMadeSimple, LLC | Marketing ConsultantFormer: Cowboys Club Membership Manager @ Dallas Cowboys World Headquarters through Legends | Director of Accounts @ Respondology | Account Executive @ Walt Disney Studios - Levenson GroupExperience: Social Media & Digital Marketing | On-Air Reporting & Production | Client Relationship Management | Operations & Team Management

Current workplace

Veronica Richards's current company

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SocialMadeSimple, LLC
Socialmadesimple, Llc
Chief Customer Officer
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12 roles · 17 years

Veronica Richards work experience

A career timeline built from the work history available for this profile.

Membership Manager

Frisco, Texas, Us

Cowboys Club Membership Manager | Dallas Cowboys World Headquarters | The Star in Frisco - Legends• Managed New Member Recruitment• Managed relationship and monthly meetings with Dallas Cowboys Sponsorship team• Facilitated media management for high-profile personalities (interviews, commercials, etc.)• Ensured a premium member experience that reflected the Dallas Cowboys and Jones family standards• Grew revenue through retention and renewal while managing monthly expenses• Planned and executed weekly member events - event ideas, event logistics, day-of set-up and management• Managed Member Relations, Media Relations and Member Committees• Oversaw Social Media and Email Marketing• Engaged with Frisco and the surrounding community to develop relationships, network and build awareness of the Club

May 2019 - Mar 2020

Director Of Accounts, Senior Manager Of Accounts

Boulder, Co, Us

Note: In 2019, Respondology pivoted from an Advertising Platform to a social media comment moderation platform.An AdTech platform that engages with users utilizing digital and social media platforms in real-time with 1:1 messaging. • Oversaw media content creation, arrangement, and deployment to enhance brand visibility and customer engagement and retention• Provided live group and individual training for Account Managers, Account Coordinators, and contractors• Integrated Account Managers and Account Coordinators with up to 300 contractors to ensure that teams are formulating and delivering creative strategies to meet or exceed KPIs• Drafted client proposals, invoices, contracts, and RFPs• Monitored brand positioning, consumer engagement and retention• Lead conflict resolution efforts between internal teams and clients• Provided daily and monthly operational updates to President• Managed operational details including task distribution to staff and evaluating employee performance• Reviewed sales, revenue, and P&L with President• Facilitated conflict resolution techniques between team members and clients• Conducted weekly reviews of all active campaigns and programs to streamline processes and increase revenue• Managed staffing to effectively meet the needs of the business and drive store profitability• Partnered with the VP of Sales to design and distribute packaging, determine sales forecasts, and design proposal decks for client meetings

2017 - Jan 2019

Brand Manager, Account Manager

Boulder, Co, Us

• Managed brand alignment and execution to ensure market fit and optimization• Increased sales by leading monthly marketing reviews with colleagues to consider new sales approaches and techniques• Provided continued support and guidance to clients to ensure client retention and renewals. • Trained/developed new employees on consultative sales techniques, overcoming objections, and event management• Collaborated with Senior Leadership on competitive analyses, innovative brand strategies, and suggested market recommendations to address industry positions for clients• Partnered with internal teams to effectively define, develop, and execute marketing strategies

2015 - 2017 ~2 yrs

Interactive Producer

Boulder, Co, Us

• Created engaging content on behalf of our clients’ social profiles• Monitored clients’ social presence and presented latest industry trends and opportunities to Account Managers

2015 - 2015

Account Executive

Burbank, Ca, Us

Walt Disney Studios | The Levenson Group• Served as primary point of contact for Walt Disney Studios in their grassroot marketing and film screening efforts in the Texas and Oklahoma territories• Managed Walt Disney Studio Interns and trained on marketing techniques and building relationships with local media• Hosted events and screenings for film releases, worked directly with talent to schedule press junkets, and acted as Logistics Coordinator for major film events that required getting assets from Los Angeles to Texas and Oklahoma• Led weekly calls with Walt Disney corporate to update on the Texas and Oklahoma markets.• Procured screening audiences with more than 1,000 people per firm release to determine film likeability and predicted revenue• Collaborated with Influencers and Movie Critics to promote new films and provide Walt Disney Studios with early market feedback on films and estimating their box office sales• Organized, administered, and acted as Emcee for local screenings and events• Partnered with local media, event planners, screen talent, and Disney executives to promote new Disney offerings via press days and other public and private events

2014 - 2015 ~1 yr

News Anchor & Recruitment Director

Fayetteville, Ar, Us

• Wrote, edited, and anchored nightly news segments• Managed 10 News Reporters, Editors and Interns• Oversaw recruitment of students to join UATV; led grassroot and social marketing efforts • Promoted from news reporter to news anchor within 6 months

2010 - 2014 ~4 yrs

Movie Production Intern

Greater Productions, Llc

• Completed tasks for writers, directors, managers and other members of staff to ensure smooth film production• Supported staff by answering phones, acting as staff secretary, inputting data, and performing other tasks as required• Managed schedules and relations for talent (actors, directors, film staff, etc.)• Managed procurement of supplies, props, equipment, food, and other necessary items for the film production

2013 - 2013

News Reporting & Production Intern

Fayetteville, Ar, Us

• Received the honor of being the first on-air reporting intern at FOX 24, "Veronica's Voice"• Assisted the Assignment Desk in researching story ideas and coordinating crews of reporters and photographers in their daily assignments. Daily tasks included going into the field with reporters and photographers editing file materials, answering telephones, and assisting assignment editors and the News Director.• Supported live news broadcasts with program content creation. • Assisted the Web Producers in story research and writing, using social media to gather information or share station content, and video publishing.

2013 - 2013

Production Intern

Dallas, Tx, Us

• Production Intern for "Big D NYE" celebration in Dallas, held by WFAA-TV

2012 - 2013 ~1 yr
1 education record

Veronica Richards education

  • University Of Arkansas
    University Of Arkansas
    Broadcast Journalism
FAQ

Frequently asked questions about Veronica Richards

Quick answers generated from the profile data available on this page.

What company does Veronica Richards work for?

Veronica Richards works for SocialMadeSimple, LLC.

What is Veronica Richards's role at SocialMadeSimple, LLC?

Veronica Richards is listed as Chief Customer Officer at SocialMadeSimple, LLC.

Where is Veronica Richards based?

Veronica Richards is based in Dallas-Fort Worth Metroplex, United States while working with SocialMadeSimple, LLC.

What companies has Veronica Richards worked for?

Veronica Richards has worked for Socialmadesimple, Llc, Dallas Cowboys, Respondology, The Walt Disney Studios, and University Of Arkansas.

How can I contact Veronica Richards?

You can use AeroLeads to view verified contact signals for Veronica Richards at SocialMadeSimple, LLC, including work email, phone, and LinkedIn data when available.

What schools did Veronica Richards attend?

Veronica Richards holds Bachelor Of Arts - Ba - Magna Cum Laude, Broadcast Journalism from University Of Arkansas.

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