Veronica Rivera Email & Phone Number

Plymouth Meeting, Pennsylvania, United States

Pennsylvania, United States

Plymouth Meeting, Pennsylvania, United States

Manage office schedule to provide effective and proper administrative coverage for all clinic staff.Provide excellent customer service to ensure optimal guest results.Collaborate with sales team to manage client contracts.Respond to customer billing and financial inquiries.Productively execute monthly performance objectives and sales goals.Assist in interviewing, training, and developing administrative staff for 6 of our PA clinics.

Greater Philadelphia Area

Responsible for planning and organizing sampling events by working hand-in-hand with retail store managers and leaders.Communicated product value, quality and style to educate and entice potential customers.Wrote media alerts and developed social media campaigns to promote products.Tracked and reported cost, sales, and other various statistics for daily sales and corporate events.

King Of Prussia, Pa

Trained team members in successful strategies to meet operational and sales targets.Helped with planning schedules and delegating assignments to meet coverage and service demands.Handled customer service by dealing with complaints, organizing stock and answering customer questions. Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.Supported staff development and goal attainment by focusing on skill development and job satisfaction.

Langhorne, Pa

Designed individualized service plans that took into account clients’ goals and preferences.Achieved daily sales goals, client service metrics, and maintained great team morale.Planned shift schedules for staff, including breaks and client appointments. Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.