Veronica Rivera Email & Phone Number

Ciudad De México Y Alrededores, México

Project Manager responsible for implement projects such as:o “Support Model” Transformation, with Service Now standardization & implementation in all the Middle America’s zone. Results: 85% of services optimization & projected savings for more than 29,9K usd annually.o Attendance Solution for supply, logistic & people areas. More than 150 biometrical devices, 15,000 impacted users giving benefits for more than 690K usd annually. It is an expansion project for all the zone due the control and benefits obtained.o Contracts Process Automation with an onsite development including e-signature, Alcohol licenses control & documentation guard for Finance, Legal & Tax areas. Ensuring processes and timing reduction, audits and SOX Controls compliance & 250K usd annually cost reduction with external law firms.o Zone Volunteers Platform “Voluntarios Modelo” supporting Corporate Affairs strategies that allows the Company to be positioned as one of the best reputation & recognized as socially responsible. We reach up to 200,000 volunteer’s registrations supporting more than 3,000 causes.o Shared Services Centre implementation, centralizing all the CEDIS back office activities, achievement a reduction for more than 20% of FTEs & with savings for more than 5Mio USD. Centralization was in record time.

Ciudad De México Y Alrededores, México

Digital Transformation| Budget Control| Change Management| PMI Methodology

Efficiency| Processes Optimization & Centralization in our Shared Services Centre| Standardization.Récord time project implementation.

Ciudad De México Y Alrededores, México

Processes & Governance Specialist during the “META” Program -Administrative Transformation Business Model. The biggest technological transformation Project, aligned with the management by processes supported by SAP. Also I participated as Change Management Leader for new employees & super users. Note: META was the best SAP implementation in Mexico during 2010.

Mexico City

 Organization & coordination of the 7th World Chambers Congress. Authorship of articles for CONCANACO magazine. Authorship of International Trade newsletter distributed to more than 12,000 companies & 2,500 Chambers around the world. Establishment of a contact network of more than 800 entrepreneurs for the products commercialization. Trade workshops Manager for small entrepreneurs.

Mexico City Area, Mexico

-Performance Analysis to Governmental Entities (ISSSTE & ISSFAM).-Improvement processes implementation, internal controls definition, corrective actions & support to the annual budget definition.

Double Grade| Master In Business Direction |Specialized In International Commerce

International Relations Bachelor, Specialized In: International Trade, Communications & Logistics; Tourism

Activities and Societies: Praxis leader, Gabino Barreda Medal