I am a flexible, positive and highly motivated Customer Service Specialist with extensive experience providing exceptional service to people from all walks of life across various sectors. With a proven commitment to excellence, I have a ‘can do’ approach to broad ranging tasks, and I adapt quickly to a constantly changing work environment. Well organised, I manage my time and workflow efficiently to meet deadlines in a high volume workplace.Warm and engaging, I develop rapport easily with people of all levels and backgrounds and communicate in a helpful and clear manner, establishing strong and effective relationships. A team player, I collaborate naturally and take a lateral approach to resolving broad-ranging problems and issues. I am highly innovative, readily identify improvements to policies and practices and I thrive on challenges to improve my performance.