Veronica Savina Email & Phone Number

Hockessin, De, Us

Wilmington, Delaware, United States

As a Senior Global Accounts Receivable Representative, I manage accounts and the financial portfolio of tier 1, high-profile clients. I oversee all aspects of account management, update account-related information in internal databases, verify entity status at the state level, and interface with clients to swiftly resolve issues. I forge long-term relationships resulting in increased sales and revenue. I gather, compile, and analyze data to contribute a value-added perspective. I train, develop, and mentor staff through the design and implementation of high-impact training material. I leverage my knowledge of the industry and strong technical acumen to test systems. Several of my key achievement include: • Created training protocols and material to improve the job knowledge and skills of employees.• Cross-functionally liaised and partnered with the Information Technology team to customize automated email procedures.

Wilmington, Delaware, United States

As a Dental Assistant, I established a reputation of adapting to each patient by building trust and providing excellent chair side manner. I gained vital career experience and exposure to dentistry through my active participation in internships and employment at several facilities. I scheduled appointments, verified insurance and acquired pre-authorizations, filed and organized patient information, and performed reception functions. I reviewed patient charts, medical histories, treatment plans, and consent forms before treatment to identify potential concerns impacting treatment and care. I accurately charted and documented notes in patient charts during exams and treatment. I adeptly prepared instruments for sterilization and counseled patients in proper dental techniques, care of appliances, and causes of tooth decay. I utilized strong analytical acumen, professional judgment, and education to resolve issues.I recorded vital signs and collected patients' medical history to assist the Dentist with care including sealants, alginate impressions, seating, and appliances. I assisted in routine general dental procedures and specialized dental procedures including endodontics, composites, extractions, crowns, and bridges. I administered topical anesthetic, created retainers and appliances, made impressions for diagnostic casts and preliminary impressions, fulfilled imaging requests, prepared dental medicaments, and poured impressions.• Key Achievement: Designed and implemented a filing system to increase organization and efficiency.

As an Administrative Assistant, I applied strong organizational skills and my broad knowledge of administrative support functions to oversee day-to-day operations in fast-paced, deadline-driven environments. I led and coordinated daily workflow to relieve management of administrative tasks. I accurately input data in internal databases, screened and triaged communication, drafted and edited information for multifaceted reporting functions, and processed a variety of documentation. I conducted in-depth information to isolate information to support executive decisions. I compiled data for reports and to drive key decisions. I monitored the inventory of supplies and initiated orders to ensure the availability of adequate materials to conduct daily activities.

Wilmington, Delaware, United States

I spearheaded daily administrative functions including opening and closing of the store. performed case counts to maintain an accurate inventory of products. I coordinated store transfers and shipment in-take/send-out to ensure client satisfaction. I presented merchandise to customers and provided detailed information regarding product features, benefits, and service plans. I provided customers with information regarding extended service plans and financing options.

High School Diploma

Certification, Dental Assisting