Veronica Schilling Email and Phone Number

Provided guidance and assistance to supervisors and leaders for all logistical activities in support of the organization.• Managed $60M worth of equipment in the organization, ensuring equipment readiness • Assisted in preparing logistical estimates for training and made recommendations on internal activities• Directed and led personnel in establishing procedures and inventory control management functions• Planned and prepared materials for meetings, prepared reports using Excel spreadsheets, PowerPoint, and Word documents for analysis of processes and reporting trends with inconsistencies• Provided administrative and technical support on automated systems and procedures • Managed a budget annually to purchase organizational requirements; ensuring no fraud, waste and abuse• Supervised and mentored personnel with effective leadership and management talents

Conducted ongoing education and training to customers and new hires. Researched regulations, policies, and procedures to ensure accurate information was communicated and followed. Assisted in developing and improving new and old processed and procedures.• Assisted customers with new position duties and responsibilities and provided advice on work methods• Developed standard operations procedures for new filing system for the organization• Involved in new process and procedure working group, to assist with innovated concepts• Provided guidance and feedback to team leaders regarding trends and inconsistencies in the workforce• Prepared correspondence to formal and information inquiries and resolve informal complaints• Informed management of employee’s performance and offer assistance with training and mentorship

Provided logistics estimates and recommendations to accomplish plans in attaining logistical and utilization readiness objectives. • Anticipated requests and requirements of customers, to achieve and accomplish the mission obligations and deliver high quality service• Responsible for the accountability of all equipment assigned to the organization, totaling $1.4M • Maintained records and reports by utilizing data analysis tools, while ensuring consistency and data integrity • Planned, prepared, and executed responsibilities, demonstrating strategic thinking and commitment to continuous improvements • The number one priority was customer service to all the customers internal and external to the organization

Provided general supply functions at unit level to accomplish the commander's plans and programs in attaining logistical and mobilization readiness objectives. Responsible for typically 20 requests 10 exchanges and 10 issues of individual clothing and equipment during the month; while also recovering and turning-in at least 20 pieces of equipment monthly. Responsible for the accountability of all equipment assigned to the organization, totaling $1.4 million with over 1,500 pieces of equipment. Maintained records, reports and ordering of supplies with a limited budget of $3,000 annually. Planned and prepared activities for weekend drills every month for 120 soldiers. As a leader the number one priority set was customer service to all the soldiers in my unit.

Performed a variety of tasks, including data entry, filing, and utilizing automated programs for preparing documents and tracking transactions.• Reconciled property records for 16 different organizations productively • Initiated paperwork for equipment to be transferred to other Minnesota organizations • Tracked over 200 transactions weekly through computer programs: Microsoft Word; Excel; PowerPoint; and computerized accounting systems• Maintained clear and concise communications with vendors and customers, ensuring everyone was informed

While temporarily assigned in Iraq during Operation Iraqi Freedom, my primary duty was to oversee placement of millions of dollars’ worth of equipment. • Ensured all equipment was placed promptly and strategically within the organization• Utilized computer programs to track all equipment and the re-assignment of equipment• Provided customer service to teams located on 3 different centers and advise on issues and inquiries• Accomplished all duties, along with additional responsibilities, such as being part of crew that safely transported sustenance to different centers