Veronica Aufderheide, M.Ed. Email & Phone Number

Burr Ridge, Illinois, United States

• Improve employee engagement, performance, and effectiveness by delivering high-value, on-target training programs.
• Lead the development, curation, and delivery of employee ongoing training programs for the firm.
• Define training goals based on learner survey data, employee performance data, and business objectives in collaboration with senior executives.
• Leverage the firm’s learning management system (LMS) to full advantage, using it for KPI reporting and measurement at the macro and individual levels. Collaborate with the LMS vendor to plan and implement improvements.
• Identify and assess opportunities to advance the learning function at the firm, gathering and assimilating input from learners, stakeholders, and industry best practices.
• Develop and deliver customized live and remote power skills (communication, positive disruption, & conflict management) training sessions for groups as small as 5 and as large as 220.

Plainfield, Illinois

• Created a holistic and cohesive training environment for all employees by identifying desired outcomes and reimagining the learning experience in collaboration with senior management
• Launched the organization’s first learning management system to enhance organization of training content and data with vendor support
• Enhanced onboarding by providing trainers with best practices and skills on how to effectively train new employees

Northern Indiana

• Elevated organizational capabilities by developing and delivering high-impact training programs aligned with executive priorities and patient needs
• Optimized onboarding program to ensure new team members integrated with culture, mission, and values.
• Doubled clinic ratings on Google by developing and implementing "The Patient Experience" workshop.
• Raised awareness of unconscious bias among employees and leaders by developing and delivering diversity training.
• Improved teamwork and collaboration by facilitating “team building” sessions that leveraged communication best practices.
• Managed training activities and reporting within LearnSoft LMS (Learning Management System).

Northern Indiana

• Ensured integrity and safety of personnel information in PeopleSoft database.
• Updated HR policies to conform with legal requirements and industry best practices.

Master Of Education - Med, Instructional Design And Technology

Bachelor'S Degree, Human Resources Management And Services

Bachelor'S Degree, Psychology

Activities and Societies: Psi Chi National Honor SocietyPsychology, College of arts and science