Business License Management

* Communicated and provided assistance to incoming and out going drivers by ensuring their paperwork had accurate information * Helped schedule delivery and pick up orders for customers * Oversaw and updated delivery schedule for the next day* Relayed updates and cancellations for orders to Warehouse Supervisor * Addressed and navigated customer inquiries

* Administered quarterly and annual billing reports for Medicaid and Medicare clients* Conducted intake interviews with new clients to gather personal and insurance information * Initiated and prepared account audits to ensure accuracy of all clients records * Assisted with patient scheduling, record requests, and billing

* Supervised Call Center during second shift * Provided operational support including call traffic and queue management * Forecasted staffing needs based on volume of calls

* Supported the Accounts Receivable department by collecting documentation pertaining to outstanding orders and working with internal departments to resolve issues * Developed a report of all Accounts Receivable customers

* Single-Handedly managed Accounts Payable and Accounts Receivable * Audited payroll system to ensure accuracy of worked hours for all employees * Onboarded new hires and set up proper training

* Single-Handedly managed Accounts Payable and Accounts Receivable * Audited payroll system to ensure accuracy of worked hours for all employees * Onboarded new hires and set up proper training

* Managed billing for special associates * Reconciled domestic and international accounts

* Managed billing, which involved reconciling cash receipts, maintaining the general ledger, and managing petty cash* Audited the Payroll systems to ensure every employee’s hours were correct before corporate payroll finalized the files to pay employees, making any adjustments necessary to ensure the employee was being paid for the correct hours* Served as a liaison between Accounting and IT departments during development of special reports