ISTQB Certified Tester, collaborate with IT project leads, technical leads, development teams and end users to design, plan, execute and validate scenarios, scripts, and procedures to test system functionality prior to implementation. Participate in design and requirements reviews, design and develop testing procedures and implement various types of tests to include functional, integration, regression and performance tests. Evaluate the testing load and recommend improvements in the validation strategy. As a Quality Assurance Software Specialist I work closely with the development team to understand features, help reproduce errors and ensure defects are resolved.

Perform and manage a variety of activities in direct support of the 689 NOS commander, directors, and senior leaders. Included are: preparing and distributing correspondence, tracking suspenses, managing workflows and electronic content sites, supporting meetings, publication and forms duties, administrative support for human resource programs, including personnel rosters, evaluations, decorations, supervisory data, orders, in/out processing personnel and manpower authorization requests; managing recognition/special ceremonies, coordinating gifts, and managing guest lists.

Specialized in public health, mental health, family or children's social work and utilized services in human service agencies such as child protective services, schools, hospitals, healthcare facilities and private practice. Conducted needs assessment of clients before establishing the best form of intervention. Served as an advocate for more than fifteen clients to get the assistance needed from the relevant professionals, agencies and institutions.

Enforced compliance to Title VII, ADEA & ADA; provided assistance in negotiating labor relations entailing wages, and benefits complaints in addition to other practices in the work place. Provided monthly, training to Management on personnel rules and practices ensuring that Team Members and Management were in compliance to state and federal labor laws. Scheduled and conducted technical, Management, and interpersonal skills training monthly to improve Team Member performance (Lunch & Learn). Prepared reports to communicate information about Team Member's concerns, comments and organizational actions taken. Attended conferences and meetings as Management liaison, to facilitate communication between parties. Arranged Team Member and Management drug demand reduction and other medical attention as needed. Arranged for recreational facilities and team building activities.

Scheduled and dispatched tactical aircraft missions for one of the largest fleets of aircraft in the world. Processed local and cross-country flight clearances for UH-60 Black Hawks, checked accuracy of flight plans, coordinated flight plans, maintained flight logs for incoming and outgoing flights, maintained individual flight records, trained to alert crash crews in the event of emergencies, interpreted and posted weather reports (NOTAMs), Operation New Dawn Veteran.

Provided promotion and training information to soldiers, pivotal in personnel support regarding transfers, travel orders, and salary details. Processed classification/reclassification actions, monitored suspense actions; arranged for soldier's removal boards and handled any disciplinary documentation.