 Obtain, audit and submit clinical data collection forms required for donation related activities  Maintain electronic donor medical and follow up records in the donor center and registry databases  Ensure timely and accurate entry of data into registry databases utilizing standard forms and data source documents  Provide problem form resolution and error correction processing  Assist with performing periodic internal audits of Donor Management donor files  Ensure compliance with all standards, policies, procedures, and documentation requirements set by DKMS, registries, and regulatory authorities

 Maintained electronic medical records of all documents pertaining to the search and donation process  Managed the process for off-site storage of donor charts  Maintained donor paper chart system Packaged and shipped donor educational materials for donor medical appointments  Maintained an inventory of materials related to workup activities including clinical materials and donor educational materials

• Create custom programs within Efforts to Outcome (ETO) to track participation data for children in the Juvenile Justice Population, including frequency of visits, adherence to parole guidelines, life skill development benchmarks, further involvement in crime and those declining services.• Built special tools and designed programs to analyze and track progress in the unique Life Coaching program, highlighting growth in education, employment and life skills.• Review/track the accuracy of other staff’s data entries and monitor their monthly usage

• Facilitate bi-weekly meetings to the young women of CSO ages 18-21 around self esteem, self advocacy, financial management, community involvement and professional development • Coordinate special events, service learning trips and fundraising activities

• Monitor the usage of over $250,000 in grants allocated to the program; complete expense reports• Manage payroll for 250 interns and 32 staff; complete new employee enrollment process for new hires• Submit monthly reports to senior management and directors on program attendance, registration, retention and students’ progression towards a college degree• Create systematic strategies of data collection for over 700 college students using Efforts to Outcome (ETO), an online database, in order to measure academic, financial and professional progress over four years• Process tax returns for approximately 100 community residents resulting in $100,00 back federal and state refunds • Collaborate with Director, Assistant Director and Program Coordinators to ensure that academic transcripts for all students are collected at the end of each semester and analyzed, resulting in more strategic programming for academic success• Track inventory and order supplies• Communicate and maintain relationships with vendorsData Manager, Countee Cullen Community Center 09/02 – 09/08• Analyzed demographic, financial and personal data for 3,000 community members in order to develop need based programming• Responsible for submitting monthly reports to senior management and directors on program participation, attendance and registration relative to program goals mandated by grantors• Supervised a staff of 6 in creating schedules and providing training for professional development• Tracked all community and student participation using NYC Department of Youth and Community Development database and ETO• Completed several detailed data entry and analysis projects using Excel and Access• Managed registration process for all after school and adult programs• Prepared files for auditing

• Accompany clients to doctors’ offices and on other trips outside the home, providing transportation assistance and companionship• Maintain records of patient care, condition, progress and problems in order to report and discuss observations with a supervisor or case manager• Provide patients and families with emotional support and instruction in areas such as infant care, preparing healthy meals, independent living, and adaptation to disability or illness• Provide medical care such as changing dressings, administering oral medication, checking vital signs and ambulation• Assist clients with daily living activities• Plan, purchase, prepare, and serve meals to patients and other family members, according to prescribed diets

• Compiled mailing list of all radio and cable clients of the agency• Assisted traffic coordinator with keeping inventory samples, and making follow up phone calls and emails to confirm the status and progress of different jobs• Answered phones, operated copier and fax machines