Veronica Topp, Mph Email & Phone Number

Boston, MA

Sold tour tickets yearly as well as game tickets and will call seasonallyAssisted customers with questions about tours and general stadium informationHelped with other ticket operations including mailing of tickets and booth maintenanceActed as liaison with marketing department for special events

Coordinate and execute ticket sales for hockey, basketball, lacrosse and special eventsProvide customer assistance and information before and during eventsUpdate daily and weekly data reports on ticket sales, attendance and other markersSupervise student employees at ticket windows and assist them in responding to customer inquiries

Outreached to 275 contacts and generated nearly $20,000 in realized and potential revenue Improved sales process by developing clearer and more engaging communication strategies Design marketing materials including webinars and free educational content

Phoenix, Arizona Area

Served as an AmeriCorps VISTA with HandsOn Greater Phoenix while directly working with the Epilepsy Foundation of ArizonaManaged volunteers for major Foundation events and created new volunteer opportunities and application processesProvided 10 seizure trainings across the state of Arizona, training a total of 173 individuals on proper identification of.

University College Dublin

Worked directly with 133 students studying abroad at UCD their first semester of collegePlanned large and small group programs monthlyCoordinated with external venues to host student programsEnsured safety and overall wellbeing of students

Cambridge, Massachussetts

Performed clinical food/pH effect prediction studiesPrepared biopharmaceutics data analysis for the Drug Metabolism and Pharmacokinetic DepartmentReviewed academic journals for food/pH effect research data and information in support of biopharmaceutics studiesAssisted project teams in planning, management and execution of biopharmaceutics studies

Boston, MA

Assisted in microbiology lab focused on disrupting the cell wall of gram negative bacteria, particularly Pseudomonas AeruginosaScreened compound libraries to test susceptibility of bacterial culturesPerformed molecular manipulation of bacterial cultures to create mutantsAttended bi-monthly lab meetings to discuss various research projects in lab

Belmont, MA

Assisted in researching the role of CD44 in schizophrenia and bipolar disorderCollected data using computer assisted quantitative light microscopy Analyzed data using stepwise regressionPresented findings at end of work experience

Boston, MA

Called alumni, parents and students asking for donationsUpdated alumni information

Master Of Public Health - Mph, Community Health

Bachelor Of Science, Biochemistry

Activities and Societies: Honors Program

Education record

Attended University of Auckland for Spring 2015 semester as part of a university study abroad program