Veronica Ulloa Email & Phone Number

Oviedo, Florida, United States

• Manage overall functionality of the firm's internal processes, including: - Payroll - Accounts receivable - Human resources
• Act as point of contact for IT to research, implement, and update software
• Interact with a client base of over 500 individuals and business entities in a multitude of capacities relating to tax returns and other financial queries
• Manage events from inception from preparing proposal, to getting budget approval, planning it around constraints, etc.
• Supervise one direct report

Oviedo, Florida, United States

• Created and managed customer service protocols for a brand-new fitness studio office
• Learned the complete functionality of studio’s booking software
• Trained other office team members on how to use said software
• Provided technical support for customers using virtual services due to the COVID-19 emergency
• Managed studio’s social media presence on Facebook and Instagram - Creating content and optimizing the results of online advertising based on a changing monthly marketing budget

Oviedo, Florida, United States

• Managed the social media presence of a network of online publications on various platforms
• Consulted with business owner and project manager to cultivate and execute a brand concept
• Tracked data points on a month-to-month basis to ensure consistent growth over time

Winter Park, FL

• Coordinated a daily office schedule for five specializing orthopedic physicians
• Oversaw individual patient cases upon surgical recommendation, acting as their point of contact
• Coordinated with patients, surgical facilities, attorneys, and insurance providers to ensure allparties had provided and received relevant information before scheduling procedures