Veronica Velazquez Email & Phone Number

Temple City, Ca, Us

Las Condes, Santiago Metropolitan Region, Cl

Las Condes, Santiago Metropolitan Region, Cl

Irvine, California, Us

Responsible for assisting the account manager and account executive as needed; proofreading and binding proposals; prepare materials required for formal client presentations; prepare open enrollment materials as needed; assist with planning client health fairs; respond to and resolve routine issues the client may encounter regarding receipt of benefits services and coverage questions; claims resolution; keeping client information sheets updated; keep client information updated in the client information management system; scanning permanent documents into the document imaging system; follow-up on client delinquency notices; manage and coordinate calendars for the account manager and account executive; schedule carrier lunch and learns; other duties as assigned

Carlsbad, Ca, Us

Greets all incoming members and guests; ensures all check in procedures are followed; ensures Guest Fitness profiles are completed and appropriate fees are collected; answers all incoming inquiries; handles member service issues; ensures required forms are available, completed and processed properly; Promote and sell merchandise; Reconcile and report all incoming or outgoing monies

Long Beach, Ca, Us

Helped form a call center to generate new ticket revenue for athletic events; Utilized various sales methods including cold calls, face-to-face appointments, prospecting and networking; Managed accounts using Paciolan ticketing and donor management system; Acted as an extension to the 49er Athletic Club, helping to solicit and renew annual fund scholarship donations; maintained appropriate call volume in order to achieve and exceed weekly, monthly, and annual sales goals; Coordinated outreach and formed working relationships with corporate contacts.

Atlanta, Georgia, Us

Greets guests upon arrival; Merchandises food and beverage menus in an informative, friendly and enthusiastic manner; accurately takes guest orders; cleans, stocks, and maintains workstations throughout shift; correctly and precisely calculates each guest check; performs additional responsibilities as requested by a manager at any time.

Oversaw the Guest Service staff of 15 people; Created weekly schedule for staff; Input data entry for new memberships, current memberships, and billing information; Reconciled daily transactions and prepares twice weekly deposits; Registered new members; Assisted current and prospective members; Attended weekly and monthly staff meetings; Lead monthly meetings; Coordinated hiring and training of new staff; Assisted the Aquaplex Coordinator with various tasks and duties; Acted as interim coordinator during 3 month absence.

Master Of Arts (M.A.), Kinesiology - Sport Management

Bachelor Of Arts (B.A.), Kinesiology - Fitness Specialist