With over 10 years of work experience in the health care industry, I am a skilled and dedicated specialist who strives to provide high-quality service to patients and providers. I have expertise in obtaining and reviewing insurance authorizations, managing payer files, and interpreting medical policy guidelines. I am passionate about helping patients access the care they need and ensuring timely and accurate billing and collections. I value collaboration, communication, and continuous learning, and I enjoy working as part of a dynamic and diverse team at Option Care Health.As a specialist in benefits and authorization, I am responsible for reviewing chart documentation, prioritizing incoming requests, obtaining authorization via payer website or phone, initiating appeals, and responding to clinic questions. I also confirm the accuracy of CPT and ICD-10 diagnoses in the procedure order. In my previous role as a patient registration coordinator, I coordinated the onboarding of referrals, maintained and grew relationships with referral sources, communicated frequently with the commercial team, and collected and completed care transition documents. I have demonstrated skills in insurance authorizations, medical records, skilled multi-tasking, and customer service.
Listed skills include Hospitals, Healthcare, Customer Service, Healthcare Management, and 2 others.
