Veronica Cecilia Arguello Email and Phone Number
Veronica Cecilia Arguello personal email
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It Senior Specialist and Tourism Manager.Due to my expererience for several years into IT industry and My Degree in Tourism, i can combine my knowledge giving advice to companies about best software to use regarding needs, protocol and organization. I have expertise in Management and strong experience as Leader, working in mature process environments. High Perfonmance Team Experience. Team Building and dysfunctional team management. Proactive, Result and Customre Service orientation.Hotels starts up, coaching, Channel Manager syncro, staff training. Process improvements, workflow design.Custom Gateway and electronic/ virtual wallets integrations.Clients CHILE: Hotel Puclaro, La Sastreria, Windsurfing Chile, Bellavista Home, Cabañas Doña Juanita, Atacama Balloons, Husky Point, Cabañas Luinatur, Hotel La CocheraPortugal: Chalet EstorilHighlight Clients; LATAM , MALMO Airlines by Indra Company (On site Argentina, Remote Team Spain) Tarjeta Naranja by IBM ( On site Córdoba, Argentina), American Airlines by HP (Remote teams India, Dallas), Symantec by HP (On site Mountain View, CA; Remote Team Ireland, India and Argentina), Techin by HP (Remote team Romania), Mc Donalds by HP (On Site Buenos Aires, ARG), Bancolombia by HP (Remote team Colombia), Banco de Chile by HP (Remote Team Chile) , Telecom Argentina (On site Buenos Aires, ARG)Was responsible for the training and shadow all New Managers in Hewlett Packard , IBM, INDRA. I also coordinate induction of new resources juniors and seniors to involve them in Organizational process.I Worked in US during two months in Symantec Corp. as a Test Manager receiving training to migrate all Quality applications supported in US to start to give services in Argentina. I was recognized because all applications were migrated before the due date and start to be supported in Argentina reducing Project costs.Specialties:• Project Management Skills •Confident Leadership Ability• Agile Methodologies• Customer Care• Coaching - Mentoring• Staff Planning• Risk Management• Business Development• Resource Management• Strong Communication Skills: internal & external• Budgeting• Strategic Planning• Product Owner•Team Building•Strong analytical / problem solving skills
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Consultor De Gestión De ProyectosFundación Animal Chile May 2021 - PresentChileModernización - Página Web - Presencia digital - Tienda de Productos -
Senior ConsultantCarrids Dec 2020 - PresentSantiago, Santiago Metropolitan, ChileCommunity Manager - General strategy Consultant - Customer care Improvements.
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Beds24 Channel Management Reseller And SupportBeds24 Partner Dec 2015 - PresentChile
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Senior ConsultantHotel Puclaro - Kite And Windsurf Resort Jan 2017 - PresentVicuña, Coquimbo, ChileI was in charge of the deployment and implementation of the new Channel Manager software.I was in charge training the team to work together and use the Soft. Online support 24*7 hs.We are currently working on workflows, protocols, roles and responsibilities since it is intended to expand the number of rooms and services of the Hotel.Im helping with improve communications skills betweeen the team, also Hospitality skill to have better surveys in all the platforms and customer service. -
Tourism ConsultantCruzerogroup Dec 2015 - PresentProvincia De Santiago, ChileIf you need solutions for your Hotel - Hostel - Tours - Activities-Classes - On line Booking - Wordpress and integration, we can help you. We provide a software integrated with all the apps, we help you to improve your performance, coach your team and prepare them for being the best. Using tools and training for Hospitality. Start up and rump up.
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Senior ConsultantHosting.Cl Apr 2021 - Aug 2021Santiago, Santiago Metropolitan, ChileGeneral Consultant - Work Flows Improvement -
Senior ConsultantHotel Y Cabañas La Cochera Dec 2019 - Mar 2020San Pedro De Atacama, Antofagasta, ChileStart up - Setting - Integration - Coaching OfiHotel and siteminder Channel Manager -
Hospitality ManagerRefugio Santiago- Cité Jofre Dec 2015 - Jan 2020Santiago De ChileSince December 2015 i´m working at Refugio Santiago. This place was built in 1914, from 2013 it´s a Chilenian Cultural Heritage , we are making all actions to be The first place in Santiago de Chile receiving Guests interested in earthen architecture.My job responsibility,Customer Service. First point guess contact, answering questions and queries, taking action as needed. Build productive relationships with partners (Tour Operators - Transportation - Restaurants) to make an atractive offer to our potential guests.Identify opportunities that will help improve business by using booking toolsVerify that the website has accurate information , pictures of newly registered accommodationsStaff Coordinator, vacation, training, Team BuildingBudgetingBusiness StrategyGreenLeader CertificationSustainable Tourism Certification In Progress
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Financial & Tourism ConsultantCruzerogroup Consultant Apr 2015 - Dec 2015ChileFinancial ConsultantPsp - Medios de Pago.Integración e-wallet (custom gateway) .Integración de pagos electrónicos de acuerdo a disposiciones de seguridad BCRA - Banco de Chile respectivamente.Mercado Pago Developers - Webpay - one pay Developers - Transbank - Virtual Cards Tenpo & Paypal- Mach -
Senior ConsultantProyectur Viajes Nov 2013 - Nov 2015Villa Carlos PazCustomer serviceCustomer careIT ConsultantMotivation and development Program of staff.CoachingAssists in developing budget and action plans, including annual objectives for sales.Reviewer of operating results and weekly forecasting and scheduling, taking immediate corrective action if required.Satisfaction SurveysSocial Networks Manager
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Senior ConsultantOperadores Mendoza Viajes Jan 2015 - Oct 2015Sarmiento 129 MendozaMendoza Viajes its a Tour Operator working with Agencies around the world. We receive tourist from everywere, most of them corporates and we have to guarantee best and VIP accommodations.We prepare custom made Itineraries, supporting them during the stay in Argentina. Solving any issue and following them up during their visit in our country.Mendoza its a 8 th Wine Capital in the World, Because of that we have to make deals with the Best Wineries Lodges & Resort during the year and be competent regarding the Wine market demands and adapt.We have to improve all the product we have on sale to be interest on Wine Market.Production SupportNew Product DevelopmentSabre AmadeusSales AgreementCustomer CareProcess ImprovementMethodologyTeam BuildingQuality Assurance -
OwnerJerome Brew Pub Express Cordoba Mar 2013 - May 2015Marcelo T De Alvear 545https://www.facebook.com/JeromeBrewCbaPublic RelationshipLogisticsStockMarketing
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Technical Project ManagerIndra May 2013 - Sep 2013Buenos AiresProject Lead - Issue Risk Management - People Care - Project Plan - Staffing Plan - Production Support -
Project LeadIbm Global Services Jun 2010 - May 2013ArgentinaStaffing,Leading Business Analyst Tower, Production Support Lead. Interfaces Customer Application and IBM application tracking tools Focal Point.Metrics Analysis Focal Point. -
ManagerAyi & Asociados Feb 2010 - Nov 2010Project Manager -
Project Manager - Test ManagerHewlett Packard Enterprise Services Nov 2007 - Feb 2010CordobaAccounts, American Airlines, Symantec, Techin, Mc Donals, Bancolombia. -
Booking CoordinatorOperadores Mendoza Viajes Jan 2003 - Dec 2007Mendoza ArgentinaFree lance jobBooking CoordinatorManage relationships for new hotelDeliver Quality & Quantity Reports (Airlines ticketing - Hotels occupation)Wine ToursNew Winery & Hotels- Analysis & Research for new ProductsTeam buildingProactive
Veronica Cecilia Arguello Skills
Veronica Cecilia Arguello Education Details
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Universidad Tecnólogica NacionalTourism
Frequently Asked Questions about Veronica Cecilia Arguello
What company does Veronica Cecilia Arguello work for?
Veronica Cecilia Arguello works for Fundación Animal Chile
What is Veronica Cecilia Arguello's role at the current company?
Veronica Cecilia Arguello's current role is Senior Project Manager - IT Tourism Consultant.
What is Veronica Cecilia Arguello's email address?
Veronica Cecilia Arguello's email address is ve****@****ail.com
What schools did Veronica Cecilia Arguello attend?
Veronica Cecilia Arguello attended Universidad Tecnólogica Nacional.
What are some of Veronica Cecilia Arguello's interests?
Veronica Cecilia Arguello has interest in Environment.
What skills is Veronica Cecilia Arguello known for?
Veronica Cecilia Arguello has skills like Quality Management, Hotel Contract Negotiation, Team Building, Consulting, Personnel Management, Hotel Booking, Tourism Management, Microsoft Sql Server, Agile Methodologies, Negotiation, Tour Operators, Team Management.
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