Veronica Cecilia Arguello

Veronica Cecilia Arguello Email and Phone Number

Senior Project Manager - IT Tourism Consultant @ Fundación Animal Chile
Veronica Cecilia Arguello's Location
Portugal, Portugal
Veronica Cecilia Arguello's Contact Details

Veronica Cecilia Arguello personal email

About Veronica Cecilia Arguello

It Senior Specialist and Tourism Manager.Due to my expererience for several years into IT industry and My Degree in Tourism, i can combine my knowledge giving advice to companies about best software to use regarding needs, protocol and organization. I have expertise in Management and strong experience as Leader, working in mature process environments. High Perfonmance Team Experience. Team Building and dysfunctional team management. Proactive, Result and Customre Service orientation.Hotels starts up, coaching, Channel Manager syncro, staff training. Process improvements, workflow design.Custom Gateway and electronic/ virtual wallets integrations.Clients CHILE: Hotel Puclaro, La Sastreria, Windsurfing Chile, Bellavista Home, Cabañas Doña Juanita, Atacama Balloons, Husky Point, Cabañas Luinatur, Hotel La CocheraPortugal: Chalet EstorilHighlight Clients; LATAM , MALMO Airlines by Indra Company (On site Argentina, Remote Team Spain) Tarjeta Naranja by IBM ( On site Córdoba, Argentina), American Airlines by HP (Remote teams India, Dallas), Symantec by HP (On site Mountain View, CA; Remote Team Ireland, India and Argentina), Techin by HP (Remote team Romania), Mc Donalds by HP (On Site Buenos Aires, ARG), Bancolombia by HP (Remote team Colombia), Banco de Chile by HP (Remote Team Chile) , Telecom Argentina (On site Buenos Aires, ARG)Was responsible for the training and shadow all New Managers in Hewlett Packard , IBM, INDRA. I also coordinate induction of new resources juniors and seniors to involve them in Organizational process.I Worked in US during two months in Symantec Corp. as a Test Manager receiving training to migrate all Quality applications supported in US to start to give services in Argentina. I was recognized because all applications were migrated before the due date and start to be supported in Argentina reducing Project costs.Specialties:• Project Management Skills •Confident Leadership Ability• Agile Methodologies• Customer Care• Coaching - Mentoring• Staff Planning• Risk Management• Business Development• Resource Management• Strong Communication Skills: internal & external• Budgeting• Strategic Planning• Product Owner•Team Building•Strong analytical / problem solving skills

Veronica Cecilia Arguello's Current Company Details
Fundación Animal Chile

Fundación Animal Chile

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Senior Project Manager - IT Tourism Consultant
Veronica Cecilia Arguello Work Experience Details
  • Fundación Animal Chile
    Consultor De Gestión De Proyectos
    Fundación Animal Chile May 2021 - Present
    Chile
    Modernización - Página Web - Presencia digital - Tienda de Productos
  • Carrids
    Senior Consultant
    Carrids Dec 2020 - Present
    Santiago, Santiago Metropolitan, Chile
    Community Manager - General strategy Consultant - Customer care Improvements.
  • Beds24 Partner
    Beds24 Channel Management Reseller And Support
    Beds24 Partner Dec 2015 - Present
    Chile
  • Hotel Puclaro - Kite And Windsurf Resort
    Senior Consultant
    Hotel Puclaro - Kite And Windsurf Resort Jan 2017 - Present
    Vicuña, Coquimbo, Chile
    I was in charge of the deployment and implementation of the new Channel Manager software.I was in charge training the team to work together and use the Soft. Online support 24*7 hs.We are currently working on workflows, protocols, roles and responsibilities since it is intended to expand the number of rooms and services of the Hotel.Im helping with improve communications skills betweeen the team, also Hospitality skill to have better surveys in all the platforms and customer service.
  • Cruzerogroup
    Tourism Consultant
    Cruzerogroup Dec 2015 - Present
    Provincia De Santiago, Chile
    If you need solutions for your Hotel - Hostel - Tours - Activities-Classes - On line Booking - Wordpress and integration, we can help you. We provide a software integrated with all the apps, we help you to improve your performance, coach your team and prepare them for being the best. Using tools and training for Hospitality. Start up and rump up.
  • Hosting.Cl
    Senior Consultant
    Hosting.Cl Apr 2021 - Aug 2021
    Santiago, Santiago Metropolitan, Chile
    General Consultant - Work Flows Improvement
  • Hotel Y Cabañas La Cochera
    Senior Consultant
    Hotel Y Cabañas La Cochera Dec 2019 - Mar 2020
    San Pedro De Atacama, Antofagasta, Chile
    Start up - Setting - Integration - Coaching OfiHotel and siteminder Channel Manager
  • Refugio Santiago- Cité Jofre
    Hospitality Manager
    Refugio Santiago- Cité Jofre Dec 2015 - Jan 2020
    Santiago De Chile
    Since December 2015 i´m working at Refugio Santiago. This place was built in 1914, from 2013 it´s a Chilenian Cultural Heritage , we are making all actions to be The first place in Santiago de Chile receiving Guests interested in earthen architecture.My job responsibility,Customer Service. First point guess contact, answering questions and queries, taking action as needed. Build productive relationships with partners (Tour Operators - Transportation - Restaurants) to make an atractive offer to our potential guests.Identify opportunities that will help improve business by using booking toolsVerify that the website has accurate information , pictures of newly registered accommodationsStaff Coordinator, vacation, training, Team BuildingBudgetingBusiness StrategyGreenLeader CertificationSustainable Tourism Certification In Progress
  • Cruzerogroup Consultant
    Financial & Tourism Consultant
    Cruzerogroup Consultant Apr 2015 - Dec 2015
    Chile
    Financial ConsultantPsp - Medios de Pago.Integración e-wallet (custom gateway) .Integración de pagos electrónicos de acuerdo a disposiciones de seguridad BCRA - Banco de Chile respectivamente.Mercado Pago Developers - Webpay - one pay Developers - Transbank - Virtual Cards Tenpo & Paypal- Mach
  • Proyectur Viajes
    Senior Consultant
    Proyectur Viajes Nov 2013 - Nov 2015
    Villa Carlos Paz
    Customer serviceCustomer careIT ConsultantMotivation and development Program of staff.CoachingAssists in developing budget and action plans, including annual objectives for sales.Reviewer of operating results and weekly forecasting and scheduling, taking immediate corrective action if required.Satisfaction SurveysSocial Networks Manager
  • Operadores Mendoza Viajes
    Senior Consultant
    Operadores Mendoza Viajes Jan 2015 - Oct 2015
    Sarmiento 129 Mendoza
    Mendoza Viajes its a Tour Operator working with Agencies around the world. We receive tourist from everywere, most of them corporates and we have to guarantee best and VIP accommodations.We prepare custom made Itineraries, supporting them during the stay in Argentina. Solving any issue and following them up during their visit in our country.Mendoza its a 8 th Wine Capital in the World, Because of that we have to make deals with the Best Wineries Lodges & Resort during the year and be competent regarding the Wine market demands and adapt.We have to improve all the product we have on sale to be interest on Wine Market.Production SupportNew Product DevelopmentSabre AmadeusSales AgreementCustomer CareProcess ImprovementMethodologyTeam BuildingQuality Assurance
  • Jerome Brew Pub Express Cordoba
    Owner
    Jerome Brew Pub Express Cordoba Mar 2013 - May 2015
    Marcelo T De Alvear 545
    https://www.facebook.com/JeromeBrewCbaPublic RelationshipLogisticsStockMarketing
  • Indra
    Technical Project Manager
    Indra May 2013 - Sep 2013
    Buenos Aires
    Project Lead - Issue Risk Management - People Care - Project Plan - Staffing Plan - Production Support
  • Ibm Global Services
    Project Lead
    Ibm Global Services Jun 2010 - May 2013
    Argentina
    Staffing,Leading Business Analyst Tower, Production Support Lead. Interfaces Customer Application and IBM application tracking tools Focal Point.Metrics Analysis Focal Point.
  • Ayi & Asociados
    Manager
    Ayi & Asociados Feb 2010 - Nov 2010
    Project Manager
  • Hewlett Packard Enterprise Services
    Project Manager - Test Manager
    Hewlett Packard Enterprise Services Nov 2007 - Feb 2010
    Cordoba
    Accounts, American Airlines, Symantec, Techin, Mc Donals, Bancolombia.
  • Operadores Mendoza Viajes
    Booking Coordinator
    Operadores Mendoza Viajes Jan 2003 - Dec 2007
    Mendoza Argentina
    Free lance jobBooking CoordinatorManage relationships for new hotelDeliver Quality & Quantity Reports (Airlines ticketing - Hotels occupation)Wine ToursNew Winery & Hotels- Analysis & Research for new ProductsTeam buildingProactive

Veronica Cecilia Arguello Skills

Quality Management Hotel Contract Negotiation Team Building Consulting Personnel Management Hotel Booking Tourism Management Microsoft Sql Server Agile Methodologies Negotiation Tour Operators Team Management Team Leadership Scrum Uml Quality Assurance Heritage Tourism Oracle Building Relationships Project Portfolio Management Risk Management Temporary Placement Leadership Development Ms Project Wine Tours Hotel Management Microsoft Project Project Planning Sustainable Tourism Sql Business Strategy Management Project Management Unified Modeling Language Software Project Management

Veronica Cecilia Arguello Education Details

  • Universidad Tecnólogica Nacional
    Universidad Tecnólogica Nacional
    Tourism

Frequently Asked Questions about Veronica Cecilia Arguello

What company does Veronica Cecilia Arguello work for?

Veronica Cecilia Arguello works for Fundación Animal Chile

What is Veronica Cecilia Arguello's role at the current company?

Veronica Cecilia Arguello's current role is Senior Project Manager - IT Tourism Consultant.

What is Veronica Cecilia Arguello's email address?

Veronica Cecilia Arguello's email address is ve****@****ail.com

What schools did Veronica Cecilia Arguello attend?

Veronica Cecilia Arguello attended Universidad Tecnólogica Nacional.

What are some of Veronica Cecilia Arguello's interests?

Veronica Cecilia Arguello has interest in Environment.

What skills is Veronica Cecilia Arguello known for?

Veronica Cecilia Arguello has skills like Quality Management, Hotel Contract Negotiation, Team Building, Consulting, Personnel Management, Hotel Booking, Tourism Management, Microsoft Sql Server, Agile Methodologies, Negotiation, Tour Operators, Team Management.

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