Veronica Dickow Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

● Conducted 400+ investigative background checks on domestic and international new hires for 20+ global locations to ensure credibility of applicants.● Monitored social media, news outlets, cameras, and employee communications for potential security threats to executives, employees, patrons, and global locations.● Uploaded 500+ documents of employee information and audited 3,000+ physical and digital access records to reduce risk to company assets and protect the safety of employees.● Reviewed, enhanced, and created 20 presentations, pamphlets, and reports by restructuring appearances and contents to distribute to internal department, executives, and company.

Bloomingdale, Illinois, United States

● Supervised detail shop and its 8 employees to ensure proper tools and workplace etiquette were utilized.● Provided excellent customer service to 200+ patrons daily in person and over the phone by answering questions and resolving issues, as well as performing a variety of 30 services on the interiors and exteriors of vehicles. ● Implemented 3 new processes, including a final vehicle check procedure utilizing new documentation and review strategies, to increase productivity and promote customer satisfaction.● Aided manager team by performing closing duties such as forming deposits, filling out nightly paperwork, and logging 1,000+ customer transactions in books to coincide with collected receipts.

Bloomingdale, Illinois, United States

● Provided excellent customer service. Answered phones and worked with customers to resolve issues.● Handled monetary transactions by cash, card, and check.● Performed closing duties such as forming deposits, filling out nightly paperwork, and counting coupons and receipts.● Aided manager team by checking over cashier worksheets, deposit slips, and sorting paperwork.

Carol Stream, Illinois, United States

● Created and implemented programs that advanced gymnasts’ skills to ensure improvement. ● Consulted parents and guardians to communicate child’s progress and address concerns.● Trained new probationary instructors to ensure proper knowledge and skills were developed.