Veronica Dickow Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

• Conducted 400+ investigative background checks on domestic and international new hires for 20+ global locations to ensure credibility of applicants.
• Monitored social media, news outlets, cameras, and employee communications for potential security threats to executives, employees, patrons, and global locations.
• Uploaded 500+ documents of employee information and audited 3,000+ physical and digital access records to reduce risk to company assets and protect the safety of employees.
• Reviewed, enhanced, and created 20 presentations, pamphlets, and reports by restructuring appearances and contents to distribute to internal department, executives, and company.

Bloomingdale, Illinois, United States

• Supervised detail shop and its 8 employees to ensure proper tools and workplace etiquette were utilized.
• Provided excellent customer service to 200+ patrons daily in person and over the phone by answering questions and resolving issues, as well as performing a variety of 30 services on the interiors and exteriors of.
• Implemented 3 new processes, including a final vehicle check procedure utilizing new documentation and review strategies, to increase productivity and promote customer satisfaction.
• Aided manager team by performing closing duties such as forming deposits, filling out nightly paperwork, and logging 1,000+ customer transactions in books to coincide with collected receipts.

Bloomingdale, Illinois, United States

• Provided excellent customer service. Answered phones and worked with customers to resolve issues.
• Handled monetary transactions by cash, card, and check.
• Performed closing duties such as forming deposits, filling out nightly paperwork, and counting coupons and receipts.
• Aided manager team by checking over cashier worksheets, deposit slips, and sorting paperwork.

Carol Stream, Illinois, United States

• Created and implemented programs that advanced gymnasts’ skills to ensure improvement.
• Consulted parents and guardians to communicate child’s progress and address concerns.
• Trained new probationary instructors to ensure proper knowledge and skills were developed.