-Increased profit and sales through communication and efficient product promotion, while earning an average of 18% gratuity -Accurately tracked personal use of inventory and forecasted present and future inventory requirements -Adapted to a fast-paced environment during golf tournaments and large-scale events while providing exceptional customer service

-Developed online marketing campaigns, effectively increasing followers by 1,600+ and driving brand awareness-Managed social media planning for execution of marketing strategies and community management on all platforms including Instagram, Twitter, Pinterest, LinkedIn, and Facebook -Monitored online presence of company's brand and engaged with users, strengthening customer relationships -Utilized social media analytics tools, such as Hootsuite, to track consumer engagement and draw conclusions about user data

• Assist customers with any questions about coffee and tea related information. • Participate in monthly staff meetings to stay updated on changing policies and procedures • Stay updated on monthly featured products and store procedures • Create a welcoming and positive store environment for customers

•Planned and managed ZTA’s sorority recruitment for fall 2018•Assembled a chapter retreat to train chapter members on effective communication skills •Coordinated décor and apparel for chapter members for the entire recruitment weekend

• Represent Zeta Tau Alpha to California State University, Fullerton Sorority and Fraternity Life.• Vote on important chapter related issues.• Plan events with other another sorority per semester to foster positive relations.• Work with Sorority and Fraternity Life community to improve CSUF Greek Life

• Designed apparel and merchandise for collegiate chapter• Coordinated with chapter members to ensure orders were being fulfilled

• Responsible for assisting with facility rental events• Ensured contact between clients and staff from set-up through post-event• Provided general administrative duties and organizational support; such as filing, responding to emails, answering direct calls, and distributing messages to Event Coordinator• Coordinated major events with up to 800 attendees as Assistant Coordinator