Over 15 years of experience in management and leadership positions within customer service and technical support in the telecommunications industry. I love delivering customer service and enhancing the customer experience by making projects easier for our clients. My goal is to make every transaction as smooth as possible. The work can be tedious at times, but I always enjoy the challenge and successful completion for the customer. With a strong background in managing customer service and support for a large, multimillion-dollar customer base, plus my understanding of the ins and outs of how the Telecom companies work which enables me to get the job done quickly and efficiently. ► TelPlus Communications offers an extensive selection of data and networking services to meet every level of need, including MPLS, SIP, Internet, ISDN, Dedicated T-1 Access, Private Lines, VoIP and Cloud Services. ► TelPlus has developed partnerships that offer the best solutions for your data and networking applications. All of these products represent the best services available and are competitive in every respect. Many of these services range from small business packages to high-speed wholesale-level access. Whatever your situation, you can rest assured that our data and Internet services offer flexibility and cost-saving solutions. ► The consultants and support experts at TelPlus Communications can help you solve your most complex problems – whether you are seeking a full-service approach or need help getting started. We can help you identify the appropriate solution, design the required architecture, implement the solution that fits your unique business needs, and drive adoption of communication applications and services across the enterprise. ► Our goal is to be a single-source provider for our customers, from placing orders with the Carriers to monitoring the installation process to providing project management expertise.