Veronica Johnstone (Ca) Email & Phone Number

London, GB

• As the Head of Operational Finance at Kaplan International Colleges, London, I am entrusted with ensuring strategic planning and effective management of financial operations.A significant part of my responsibilities.
• Guided a team of 3 direct reports and a wider team of 14 in the revenue accounting and operational finance departments.
• Maintained accurate financial records, including deferred income (£40M-£100M) and accounts receivable balance (£12M-£35M), skillfully handling key revenue postings and invoicing using Microsoft Dynamics, Great Plains.
• Led the credit control team, resulting in a significant cost reduction from 0.47% to 0.40%.
• Reduced financial risks through the execution of robust internal controls and compliance measures.

• During my tenure as Head of Revenue and Billing at Kaplan International, I played a pivotal role in overseeing and streamlining the end-to-end revenue and billing processes for the organization. Leading a team of eight.
• Achieved a notable team engagement score of 66.7% (48.4% for Kaplan International, 59.5% for Kaplan overall).
• Centralized and implemented a credit control team, effectively reducing bad debt from 0.47% to 0.4% of gross revenues, while digitizing bespoke payment plans, leading to enhanced control and oversight over operational.
• Improved response rates to colleges and addressed all urgent requests within 48 hours, further reinforcing the organization's commitment to excellent service.
• Successfully reduced billing errors through the implementation of quality control measures and process improvements, contributing to greater accuracy and efficiency.
• Employed proactive credit control strategies, resulting in the recovery of overdue payments and improved cash flow.

London, United Kingdom

• I played a pivotal role in ensuring financial efficiency and accuracy during my tenure. I meticulously planned and conducted a comprehensive review, leading to the redesign of the month-end process with a keen focus on.
• Streamlined the month-end process, significantly reducing the time required from half a day's work to just two minutes, optimizing operational efficiency.
• Cleared reconciling issues on the balance sheet, enabling smooth monthly reconciliations of £44M or more, while maintaining a strong focus on financial accuracy and integrity.

• During my role as a Management Accountant at St Georges University of London, I played a key role in financial reporting and analysis, providing critical insights into the organization's financial performance. I was.
• Spearheaded the redesign of the month-end management reporting package, significantly enhancing the clarity and usefulness of financial information.

Wellington

• Developed and executed project budgets, ensuring accurate allocation of resources and funds. Conducted project forecasting to anticipate financial needs and potential budgetary deviations. Monitored projects against.
• Completed annual planning cycles, annual reports, and annual plan transitions within a new planning framework.
• Streamlined internal transfers and charging systems, simplifying processes and enhancing efficiency.
• Conducted financial analysis for a Professional Services Agreement as a requirement for external funding.
• Implemented a CAPEX project reporting system using a RAG (Red, Amber, Green) dashboard approach.
• Managed finance as a business partner for the City Networks group of the council, overseeing more than 100 OPEX and CAPEX projects with a combined total spend of over $80M and income of more than $20M.

Wellington

This is a voluntary position that helps the Wellington Young Accountants Special Interest Group to arrange topical events that will provide benefit to young accountants working in Wellington New Zealand.

• Collaborated with audit teams ranging from 2 to 10 people, working on various engagements. Conducted audits for diverse sectors including crown entities, government departments, trusts, and tertiary institutions..
• Supervised audits and took charge of group components for larger audits, with a circa audit fee of $1M.
• Completed a total of 30 audit engagements with a high level of accuracy and attention to detail.
• Conducted audits on-time, meeting deadlines and ensuring timely reporting.
• Received recognition for exceptional performance, receiving a performance rating of "exceeds expectations".

• Applied specific tax laws and regulations to address customer queries and provide accurate information. Ensured that the department maintained a competent and professional image in all interactions. Provided technical.
• Handled and resolved an average of 50 customer queries per day, maintaining a high customer satisfaction rate.
• Provided technical advice and assistance to a team of 10 Customer Service Representatives.

Data entry, creating documents in Word, Excel and VisioOrdering stationary Basic accounting. Coordination across Wellington and Auckland teamsWorking in the banks large internal databases

Bca, Accounting And Commercial Law

Graduate Diploma, Accounting