Democratizing ML and big data (B2B SaaS)- market and competitive research- roadmap and functional spec creation (ideation to launch)- working closely with UX, Engineering, and Product Marketing- working with Machine Learning (ML) teams on solutions via forecasting and computer vision

Worked daily with five product teams in the Production Optimization program.- Recognized for advocating for an MVP that was scheduled to be canceled; the resulting product is now providing $10MM+ annually in increased revenue and workflow efficiencies. - Introduced practices to make data-informed product decisions, through OKRs and outcome-based goals, user analytics and frequent user communication.– Launched several products from discovery, including roadmap, customer interviews, user story creation and release planning.- Designed and delivered features to improve customer experience and understanding of customer behavior. – Increased a product’s usage by 50% over two months via backlog negotiation and prioritization with product owner, stakeholders and customers. - Coached 12 teams in transition to Agile practices.- Facilitated IT post-mortems for major events.- Facilitated roadmapping and story mapping sessions.

Products mainly focused on data analytics and machine learning space:- real-time performance data analytics, including a POC using Azure IoT - physics simulation and field optimization- mobile application for field users- real-time data presentation and anomaly detection for offshore drillingHelped cross-functional teams maximize impact and drive value through applications using Angular, .NET, Ionic, Python, IoT and the cloud (Azure and GCP). Scrum teams increased their target completion by an average of 10% within 2 months of my joining the team.Gathered feedback and requirements from SMEs and stakeholders to produce strong user stories, worked with stakeholders and users to ensure backlog is strategically aligned with roadmap, and updated roadmap regularly to respond to business needs.Worked with lead Agile Coach on strategic planning, and presentations and training for leadership and executing teams around the globe. Ongoing coaching of business teams on using Agile practices, Azure DevOps, ServiceNow and JIRA to maximize flow of work.

Customer-, business- and development-facing role in the Securities Finance program, working on product management, implementations, upgrades, delivery and product support for B2B SaaS customers.– Communicated daily with users of SaaS product suite to learn pain points and market needs.– Designed & developed an add-on module to provide SaaS customers with potential increased profits of over $50K monthly, based on customer data and market conditions.– Designed & developed internal products to reduce quarterly audit prep time by 100+ hours. Improving Delivery• Assisted Product Owners and Dev Team to identify and focus on MVP• Customized JIRA processes to create flow between Dev, Ops, Change Management and Customer Service• Facilitated transition to Kanban, Git and Continuous Integration to respond faster and deliver earlier• Improved predictability and reduced risk in releases via Scrum, JIRA and internal process improvementsImproving Quality • Facilitated communications in scrum ceremonies, and across teams and roles• Established processes to respond faster to changing business and technical priorities• Used tools to ensure SDLC is followed, easing audit stress• Assisted with backlog refinement, iteration planning, prioritization and scheduling• Reviewed specifications, code changes, testing and release plansAgile Coaching• Recognized process improvements while transitioning six teams to JIRA from Version One • Executed corporate agile transformations for over 12 external groups• Trained division and corporate Scrum Masters and Product Owners on processes, frameworks and continuing education• Observed metrics to improve performance and inspection techniques• Enabled retrospectives to be a valuable source of continuous improvement• Improved top-down communication about roadmap, initiatives• Raised issues early and often

• Assisted customers with inquiries, and fielded feature requests for suite of solutions• Recruited by CTO office to coach external teams through their Agile transition• Developed Powershell utility to automate parts of the SDLC• Led group's transition to Agile from waterfall• Introduced Kanban as an alternative to Scrum for a team, increasing their performance and response time

Working on cross-functional and cross-product teams in the Capital Markets division• Analyzed product logic and customer data to help develop new product module• Redesigned customer report to reduce Broker/Dealer effort during FINRA audits• Designed document templates to aid in consistency across all products• Identified inconsistencies across 90 customer reports• Led exploration and POC for initiative to integrate product documentation into product web applications• Reviewed test plans and turnover documents• Participated in unit testing• Updated and proofread documentation for internal and customer use• Participated in customer support calls

Internship through the CUNY Research Foundation• Significantly increased process automation and efficiency via analysis and design, reducing users' data entry and paperwork by 95% • Recognized via an internal award program for an effective presentation to stakeholders • Maintained financial applications using C#, .NET and SQL• Worked with dev team and internal customers on the analysis and design of an application to claim federal reimbursements for program expenses• Conducted user interviews, led weekly stakeholder meetings, analyzed business requirements and created requirements documentation • Served as the division's business analyst in absence of a staff analyst

• Worked across animal, life sciences and operations teams to complete projects efficiently while minimizing impact to animals and guests• Implemented positive reinforcement principles to train Pacific walruses, harbor seals, sea otters, Northern fur seals and African penguins husbandry and enrichment behaviors.• Cleaned exhibits weekly via SCUBA diving. • Maintained detailed diet and medical records for each animal via Excel worksheets and formulas.

Worked in Communications, Development and Grant Management, but always ended up being drawn back to technology to develop utilities to expedite and standardize processes - Created web applications to automate acceptance and assignment of organizational grants across five programs- Maintained organizational and grant-related websites via hand-written HTML, CSS and a customized backend