My role focuses on building and maintaining strong client relationships, driving business growth, and ensuring the seamless delivery of our services. I collaborate across teams to enhance client satisfaction, oversee key accounts, and contribute to commercial strategies that support the company’s objectives, while acting as a trusted partner to our clients in the global re/insurance industry.

Building the framework for Insurtech Insights Customer Success Team by overseeing all sponsorships agreements, liasing with operations, editorial, finance and marketing teams on deliverables.

Insurtech Week takes part alongside Insurtech Insights, the word’s largest insurance technology community - offering unprecedented connection to the most comprehensive and global gathering of tech entrepreneurs, investors, and insurance industry incumbents.

Organizing, mobilizing and/or coordinating team members, event participants, officials, and administrators for successful execution of events. Helping establish the brand by delivering consistent, clear messaging on ongoing activities.

Responsible for planning, organizing, and directing the day-to-day operations of the organisation's extensive programme of corporate and SMEs targeted events, and ensuring the network of partners, multipliers, government officials and stakeholders is consistently updated by a solid communications strategy.

The role requires to plan, co-ordinate, deliver and evaluate UK-ASEAN Business Council's events programme. The main focus of the events is to bridge the gaps between the UK and Southeast Asia dynamic markets. There is a particular attention to trade and investment and the mission of UK-ASEAN Business Council is to make sure that enterprises from the UK are connected and informed about the opportunities in Southeast Asia.

Senior level responsibilities implying:-coordination of brainstorms with the team-working closely with Junior Level members while helping them improve and grow-setting, communicating and maintaining timelines and priorities on every project -managing all projects budgets from start to finish -communicating, maintaining and developing client relationships-managing operational functions to ensure all the projects are delivered efficiently -travelling on site inspections and project managing events -managing supplier relationships-ensuring excellent customer service and quality delivery exceeds client expectations -combining reactive and proactive approach-working closely with sales team, including sales meetings, campaigns and exhibitions -monthly management meetings on business development, strategy, results, team ethics.

- Bespoke proposal development within the deadline, budget and client’s requirements- Setting, communicating and maintaining timelines and priorities on every project- Managing all project budgets from start to finish- Coordinating brainstorm sessions with the team- Communicating, maintaining and developing client relationships

– Responsible for setting up the site– Responsible for checking enrolment details– Responsible for health and safety, accident book– Chair staff meeting/Group Leader meetings– Oversee activity programme – Deal with any complaints – Complete wages claims

-welcoming guests-managing reservations-organization of cocktail parties and events for firms around western Australia-ensuring guests satisfaction and dealing with complaints

- office duties- communication with industrialists- events participations management- organization of the logistics - communication with suppliers- post event enquiries