Veronica Lopez Medina Email & Phone Number

- Managed a team of sales representatives and increased the sales revenue by 175% within the first year and by 216% in the second year.- Implemented company stock management system reducing the stock availability issues and improving the order process lead-time.- Monitored the team performance and set up the business strategies and goals.- Trained the new team members and provided mentorship to improve productivity.- Managed communication with key clients… Show more - Managed a team of sales representatives and increased the sales revenue by 175% within the first year and by 216% in the second year.- Implemented company stock management system reducing the stock availability issues and improving the order process lead-time.- Monitored the team performance and set up the business strategies and goals.- Trained the new team members and provided mentorship to improve productivity.- Managed communication with key clients, handled orders, and assisted with their marketing activities.- Handled the CPNP, SCPN and MoCRA notification of all new product launches. Show less

Seoul, South Korea

- Handled the communication with overseas accounts and managed all steps of their order flow.- Assisted with product registration process in multiple overseas countries.- Supported company marketing activities and managed communication with influencers.

Seoul, South Korea

- Handled the communication with European and Latin American accounts and found new leads - Launched the company products in several new territories including Latin America, Germany and France- Managed the Spanish SNS- Reduced the average CPNP notification time by collaborating in the development of the European labeling - Organized SKIN1004 brand participation to Cosmoprof Bologna 2022

Gwangjin-Gu, Seoul, Korea

- Developed a comprehensive manual regarding the European cosmetics regulation and trained the involved departments increasing the efficiency and reducing by 83% the average registration time of the company's cosmetics products.- Implemented a list of global packaging labeling guidelines to avoid extra labeling costs, as well as reducing unnecessary SKUs decreasing the loss for expired inventory.- Researched market trends and regularly informed the Private Brand customers which… Show more - Developed a comprehensive manual regarding the European cosmetics regulation and trained the involved departments increasing the efficiency and reducing by 83% the average registration time of the company's cosmetics products.- Implemented a list of global packaging labeling guidelines to avoid extra labeling costs, as well as reducing unnecessary SKUs decreasing the loss for expired inventory.- Researched market trends and regularly informed the Private Brand customers which speed up customers' decisions and significantly reduced the product development period.- Increased brand awareness by creating content for the European social media channels.- Participated in the development and naming of new products. Show less

Voiceover in Spanish for numerous projects including Korea Immigration Call Center, Korean Air airline announcements and Gyeongbokgung Palace's audio guide.

Seoul

- Co-authored a Spanish learning book entitled "레전드 스페인어 여행툰"- Copy edited and proofreaded numerous educational books- Transcribed Spanish movies for an educational project- Participated in the configuration of the syllabus of a Spanish learning book for a Language Academy

Seoul

Spanish teacher in several academies (Real Academy, Feliz Academy, Eurasia Academy).Taught Spanish language to students of varying ages and levels integrating reading, listening, writing and speaking.

Barcelona

- Managed Incidents and Services Requests; Handled communication with the Clients (Users)- Worked with a Database Management System resolving incidents and extracted solicited information- Tested developing version of the web application- Created web application's prototype in order to present it to the clients- Contributed to the creation of an Incident Resolution Manual and write a functional manual intended to help the customers

Computer Engineering & Business Informatics

Computer Engineering, Exchange Student Program

Activities and Societies: Koreabrand Reporter (Presidential Council on Nation Branding)

Computer Engineering, Exchange Student Program

Activities and Societies: Member of World Students in Korea (Program of Presidential Council on Nation Branding)