Veronica Makowski Email & Phone Number

Clearwater, Florida, United States

Clearwater, Fl

Responsible for the development and operation of the Progressive Dental Catalyst and Continuing Education program. This includes all courses and programs, community-based education, and customized training and consulting for dental professionals. - Coordinates the planning, development, implementation and support of Progressive Dental’s continuing education program.- Speaker for Progressive Dental's Catalyst Course- Works with business and industry to access needs and develop customized training;- Prepares and implements a comprehensive marketing plan for continuing education; - Reviews, evaluates and reports all progressive Dental’s continuing educational courses;- Oversees curriculum design, development and implementation of courses and programs;- Manages planning, scheduling, budgeting and operational efficiency; - Maintains effective communication with administration, faculty and staff; - Recruits, supervises and evaluates faculty and personnel in continuing education; - Ensures compliance with all dental association standards to stay within standards and keep certifications and accreditations;-Develops relationships with joint ventures to promote continuing education courses;- Collaborates with faculty to identify new continuing education courses and programs;- Contributes to a safe educational and working environment by participating in all drills and training and being prepared to take action should a health or safety emergency occur; - Ensures that all expenses and reports for continuing education activities are properly submitted for;

Clearwater, Fl

- Operate as the lead point of contact for any and all matters specific to your customers- Build and maintain strong, long-lasting customer relationships- Develop a trusted advisor relationship as it pertains to all facets of their marketing including online/web, direct mail and traditional advertising including print, radio, television and outdoor- Ensure the timely and successful delivery of our solutions according to customer needs and objectives- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders- Forecast and track key account metrics to assist in the strategic planning of future campaigns- Identify and grow opportunities within client base, collaborating with management and sales to ensure growth attainment- Assist with high severity requests or issue escalations as needed

- Supervised a staff of 7 and managed daily business operations of an office part of a multi-location dental corporation.- Trained and evaluated office staff. Monitored new employees on company systems, standards and expectations.- Prepared daily, weekly and monthly reports to update main office on sister location productivity.

Glen Ellyn, Il

-Taught a 6-member cross-functional team to manage service development, advertising, brand management, sales and patient experience, to turn the office into over a $1 million dental facility.-Held full responsibility for marketing research, optimized pricing, client events and designed promotional strategies.Results:-Drove a 10%, or more, increase in production every year since 2006.-Customized goals for team members, specifying what needs to be concentrated on to amplify income.-Reversed declining sales on specific services, boosting revenues up in less than 2 months.Strategies:-Encouraged under-performing parts of team by giving revenue goals. Created structured processes and improved patient communication.-Developed tactical plans for new promotional approaches.- Developed new recall systems for existing patients that did not accept treatment plans during first time visits.-Held many nonprofit events to spread the word in local towns of the company through PR.

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Bachelor'S Degree, Intergrated Marketing And Communications

Bachelor'S Degree, Biology, General

General Studies