In my role as a market researcher and project manager, I have gained advanced skills in analyzing human behavior through interviews and questionnaires. These abilities will enable me to better understand educational needs and develop targeted strategies to support their development.• Understanding corporate clients' needs for the identification, development, and launch of innovative products and services. • Responding to these needs with user research/VOC (Voice of Customer)… Show more In my role as a market researcher and project manager, I have gained advanced skills in analyzing human behavior through interviews and questionnaires. These abilities will enable me to better understand educational needs and develop targeted strategies to support their development.• Understanding corporate clients' needs for the identification, development, and launch of innovative products and services. • Responding to these needs with user research/VOC (Voice of Customer) projects that directly involve end users from the Dscovr user community. • Managing, planning, and coordinating research projects. • Conducting both qualitative and quantitative research activities (surveys, interviews, focus groups). • Analyzing quantitative and qualitative insights to identify potential small data that align with the client's business goals. • Creating and presenting project reports to clients (product teams, steering committees, executives, C-levels). Show less

In my role in sales and marketing, I refined my communication and problem-solving skills, which I consider essential for building effective and meaningful relationships, even in the educational field.𝗦𝗮𝗹𝗲𝘀 • Selling Cloud contracts and reselling hardware/software by preparing commercial offers. • Managing the order process, returns, and handling complaints. • Managing suppliers and partners, including collaborations with respective quotas, bids, and special pricing. • Providing… Show more In my role in sales and marketing, I refined my communication and problem-solving skills, which I consider essential for building effective and meaningful relationships, even in the educational field.𝗦𝗮𝗹𝗲𝘀 • Selling Cloud contracts and reselling hardware/software by preparing commercial offers. • Managing the order process, returns, and handling complaints. • Managing suppliers and partners, including collaborations with respective quotas, bids, and special pricing. • Providing commercial support to clients through follow-ups, up-selling, and cross-selling.𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 • Drafting editorial plans for each platform. • Creating communicative, informative, and educational content for newsletters, social media (Facebook and LinkedIn), and blogs. Show less

During my role in management control, I developed strong data management skills, which can also be applied to the management of educational projects. • Supported the implementation of a Business Intelligence and Budgeting system, including the use of software for report layout. • Assisted in the creation of P&L reports and the identification of KPIs by interpreting and analyzing data from various software and management systems. • Drafted user manuals and documentation.