Veronica Sanchez Email and Phone Number
Experienced Senior System & Business Analyst with 20+ years in IT with proven leadership and communication skills to successfully lead global teams achieving company goals. Strong and dedicated IT professional with solid Client Service and Leadership skills. Skilled in Business Analyst, COBOL, Agile, TFS, Change Mgmt, IT Service Management, with strong problem solving and analytical skills.
Globant
View- Website:
- globant.com
- Employees:
- 12010
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Senior Business AnalystGlobant Aug 2019 - PresentArgentina -
It Team Manager & Business AnalystGeneral Motors Nov 2013 - Dec 2018Santa Fe Province, ArgentinaProduct Owner. Prioritize and Manage Product Backlog. Perform Monthly Scrum Planning. Manage Local Team Workload. Attend Scrum Meetings. Coordinated and Lead Special Activities. Scheduled On-Call duties. Team Calibration and Performance Evaluations. Team member Performance Improvement Plans. Provided significant value with the following key accomplishments:- Successfully transitioned the team from an Operations organization into an Innovation and Development roles by managing appropriate allocations, leveraging skill sets and promoting teamwork to ensure deliverables were correctly developed by the team.- Effectively helped promote proactive learning, focused training and collaborative development to ensure my team maintains the right trajectory to contribute with project deliverables.- Proficiently worked through some difficult situations that included both employee termination and conducting Performance Improvement Plans to ensure employees were course-corrected and back on a productive growth path.- Eliminated 34.7% of incoming User Tickets and reduced Ticket Backlog by 47% (306 to 162) with 40% fewer staff by documented over 900 problem records to eliminate the root cause of incidents and by working with the innovation teams to implement over 500 mainframe changes that helped lowers the ticket volume.- Increased to 99.95% Application availability by improving CR planning, scheduling and guaranteeing correct Changes Mgmt. - Maintained 100% on time delivery to date of Time tracking, Team Performance Assessment and mandatory training milestones.- Successfully coordinated Europe Application Merge that helps reduce structural cost. A major project that required to train the team to support the European Order Fulfillment Applications and merge these applications into day to day operations of the team. -
Team Lead Manager & Business Application OwnerGeneral Motors Apr 2010 - Oct 2013Santa Fe Province, ArgentinaTeam Lead & Product App Owner for 2 vital Global Production Applications. Focal Point of Operations Support. Manage Product Backlog. Perform Release Planning. P2P. Change Request. Incident & Problem Management. Leading and Coaching team members. 24x7 On-Call Support.- Directly responsible for the good support the team provided due to my coordination and follow-through that allow the team to achieve company targets. My contribution was essential in positioning me as a good leader to grow within the Logistics domain. -
Senior Business Analyst & DeveloperGeneral Motors May 2006 - Mar 2010Santa Fe Province, ArgentinaOperations. Capture Business Requirements & Development Applications Improvements. Application Maintenance. - Properly implemented over 600 Application improvements and Hot Fixes. -
Business Analysis & DeveloperFerranti & Sanchez Consulting Mar 1987 - Apr 2006Santa Fe Province, ArgentinaFounding Partner. Business Analysis and development of customized Integrated Systems for PYMES (Small & Medium Companies) in Rosario nearby locations. Application developed in RM/Cobol 74 and later migrated to RM/Cobol 85 using and taking advantage of RM/Panels. - Modules included: Commercial Management; Salary Liquidation; Accounting & Financial Administration and Production.
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Administrative AccountingLucy Anderson Laboratory Feb 1986 - Feb 1987Santa Fe Province, ArgentinaAdministrative Accounting responsivities
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Accounting Administrative AssistantSanchez Barton Accounting Firm Jun 1982 - Dec 1986Santa Fe Province, ArgentinaAdministrative Accounting responsivities
Veronica Sanchez Skills
Veronica Sanchez Education Details
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Information Technology -
A.R.I.C.A.N.A.Certificate Of Proficiency In English
Frequently Asked Questions about Veronica Sanchez
What company does Veronica Sanchez work for?
Veronica Sanchez works for Globant
What is Veronica Sanchez's role at the current company?
Veronica Sanchez's current role is Business Analyst, SAFe® 5 Product Owner/Product Manager (POPM).
What schools did Veronica Sanchez attend?
Veronica Sanchez attended Universidad Tecnológica Nacional, A.r.i.c.a.n.a..
What skills is Veronica Sanchez known for?
Veronica Sanchez has skills like Systems Analysis, Leadership, Itil Certified, Release Management, Client Focused, Technical Leadership, Technology Change Management, Business Analysis, Communication, Agile Methodologies, English, P2p.
Who are Veronica Sanchez's colleagues?
Veronica Sanchez's colleagues are María Belén Ingalina, Natalia Mejia Montoya, Carlos Quinteros, Marco Vega, Diego Alejandro Rios, Kevin Gutiérrez Cantillo, Vikas Pawar.
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Veronica Sanchez
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Veronica Sanchez
Argentina
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