Client Account Manager
CurrentThe main point of contact for all Client Account Management matters for local commercial MSP clients. Cultivate trusted consultant relationships with major accounts, clients, and executive investors. Ensure the timely and successful delivery of our solutions in accordance with client needs/intentions. Communicate the progress of regular initiatives to both clients and internal stakeholders. Acquire new business with existing clients and identify areas of enhancement to ensure client business success. Manage and exceed client expectations, even as needed for escalated circumstances.