Highly skilled Implementation Manager experienced in quality installations of new Prepaid card programs and maintenance requests. Comprehensively assist banking customers in understanding technical requirements and end-to-end testing needs to meet and exceed customer expectations. Skilled in implementing standard, complex and beta features, versed in all aspects of the Software Development Life Cycle (SDLC). Strong project manager, versed in technical requirements, business research & analysis, business communication, and client support. Skilled troubleshooter, able to decipher DDL/data layouts, determine failure points in complex configurations, and assist client teams in analyzing root cause and possible solutions.
Listed skills include Cobol, Sql, Requirements Gathering, Requirements Analysis, and 35 others.