Veronica Steele Email & Phone Number

Canada

Port Huron, Michigan, United States

Waterfront vacation property with boat slip. 5 Br suite with 1 Br granny suite. Exclusively on AirBnb.Com

London, Canada Area

Schulich School of Medicine -- Clinical Skills ProgramMedical Council of Canada (MCC) Qualifying ExaminationsStandardized PatientsRole playing medical case studies with physicians for their examination process to qualify for a medical license in Ontario.Offer constructive feedback on doctor & patient interactions (*bedside manner*)

London, Canada Area

Work with commercial real estate broker to purchase suitable new building for company headquartersSource, contract and supervise trades to retrofit building prior to company moveDesign and selection of finishing materials: glass, metalwork, stone work, carpet, paint, interior doors, trim, counters, sinks and an indoor water featureComplete applications for municipal and provincial rebates, grants and incentives Achievements:-- $16,000+ Hydro One rebate cheque for company

London, Canada Area

With other directors, provide advice, support and direction to the Executive Director.Overall governance by establishing and monitoring policies and programs and supporting development and effectiveness of Board of Directors.Establish strategic purpose and direction by participating in regular strategic planning and monitoring performance towards plan's results.Supervision of Executive Director and monitoring performance of general responsibilities and yearly objectives.Fundraising planning and participation to secure necessary resources to support operations, programs and services.Represent agency and its programs and services to stakeholders, including community, funding agents and clients.Ensure financial health of agency through conformance to up-to-date fiscal policies and procedures and through ongoing analysis of financial reports.Ensure effective performance of agency's programs through ongoing program planning and evaluation.Ensure conformance to federal, provincial and agency policies and procedures.Develop partnerships with community social enterprise, social service, and charitable organizations.Achievements: -- Develop and implement a Board Diversity matrix to enable our board to fill gaps in skill sets and recruit new board members with broad, diverse backgrounds representative of the community we serve. -- Develop and implement a Board Orientation Manual and mentorship for new board directors.

London, Canada Area

Recruiting for new media, technical & software, environmental and engineering positions

London, Ontario

Develop and deliver in-house and off-site training and educational programs. Provide business advice, guidance, coaching and assistance to Human Resources personnel and top line executives to improve the effectiveness of their organizations. Evaluate training using ROI tracking of bottom-line impact (see ROI examples on the powerpoint link below) and customer satisfaction surveys. Consulting work: evaluating and improving the quality of the customer experience to provide the highest quality service.Topics:Motivating Employees, Implementing Coaching/Mentoring Programs, Communication Skills, Negotiating Skills Training, Strategic Planning and Thinking, Priority Management, Hiring and Retaining Customer Focused Employees, Goal Setting, Performance Management & Coaching, Productivity Improvement, Gold Star Customer Service Programs, Employee Recognition Programs, Building Consensus, Team Building, Change Management, Employee Morale and Turnover.Project Management Institute; Certification Training for Engineers; Gold Seal Training certified by the Canadian Construction Association; Farmer education in Management Skills Training through the Ministry of Agriculture program. Member of the Long Term Care Association. Vendor of Record for the Ministry of Government Services Ontario for Management Development. Vendor of Record for OLG; Institute of Leadership and Management (ILM); Purchasing Management Association of Canada; Registered Insurance Brokers of Ontario.

London, Ontario

Oversee development and production of original content (digital media, television, film, commercials). Promotion and Publicity. Research and negotiate acquisitions of copyright material. Develops rapport and negotiates contracts to hold motion picture rights. Oversee production, cast and crew, and post-production. Video editing. Obtain sponsorship.For Rogers Television: Producer/Director/Writer of "It Suits You"​ (2007). Production Assistant "Nine Months With Amy Sky"​ (2006), "Toddler Years"​ (2005), "Baby's First Year" (2004).

London, Ontario

Administer technical support for a business unit of 40 employees. Collaborate with the IT department and business unit to resolve software/hardware problems and issues. Integrate computer systems resulting from corporate mergers and acquisitions. Database reporting (SQL) and business analysis. Application Development (Visual Basic). Develop and deliver training programs. Write technical documents and training handbooks. Government compliance documentation.Achievements: -- Refined process for producing compliance documentation for Revenue Canada, reducing preparation time by 40%-- Traveled to Montreal to provide week-long bilingual PC training course-- Conducted internal interviews to hire new team members-- Participate in Job Fair to recruit new employees-- Organized and implemented a PC Virus Clinic

London, Canada Area

Provided PC technical and software support to a department of 40. Installed computers and software. Solved hardware malfunctions, software glitches, and provided training to staff. WordPerfect and Word user support. Developed applications using Visual Basic programming and other Microsoft Office products (Word, Access, Excel). Used technology to increase team's productivity and reduce costs.Achievements:-- Lead project team to build new computerized document source system for the department-- Developed a Visual Basic program to automate creation of documents for the department

London, Canada Area

Provided expertise and interpreted implications of pension legislation, RRSP legislation, and Revenue Canada taxation rules for customers, staff, and sales agents. Provided customer service to six regional offices across Canada. Streamlined processing of transfer documents with other financial institutions. Travel to regional office partners to build strong relationships and improve service to our customers.Achievements:-- Streamlined and aligned a business unit process to save over $100,000 annually -- United Way Workplace Campaigner-- LOMA Associate, Customer Service ACS

Certificate, Project Management Professional (Pmp)

Professional Development & Continuing Education

Activities and Societies: Was published in London Free Press, The National Post, Great Expectations magazineWriting for Television.

Professional Development & Continuing Education

Microsoft Project 4.0, 1998 Negotiation Skills, June 1997 Time Management, June 1997 Implementing Change, May 1997 E-Forms, January 1997.

Associate'S Degree, Customer Service Management

Fellow, Life Management Institute Flmi

Continuing Education

Activities and Societies: WordPerfect Microcomputer Basics DOS Basics

Bachelor'S Degree, Sociology (Incomplete)