Veronica Taylor Email and Phone Number
Salesforce Enablement AMER Leader at Flight Centre Travel Group, The Americas at
@
Flight Centre Travel Group, The Americas
Veronica Taylor's Location
Brentwood, Tennessee, United States, United States
Veronica Taylor's Contact Details
Veronica Taylor work email
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- Valid
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Veronica Taylor personal email
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Veronica Taylor phone numbers
About Veronica Taylor
Accomplished, dedicated professional with demonstrated success in operations management, business development, sales and marketing strategies, and client success. Expertise lies in business process improvements, client acquisition and training and development. Specialized in the optimization of company operations to prepare for sale or acquisition. Flexible and adaptable with exceptional interpersonal and communication abilities to foster change, incorporate innovation, and implement strategies throughout all levels of the organization. Proficient in MS Office (Word, Excel, and PowerPoint), Salesforce, Marketo, Pardot, Microsoft Dynamics, GP, Cloud9, Zendesk, ClickTools, Jira and other CRM applications. Have been intricately involved in product development from design to launch to measurement of health and success.
Veronica Taylor's Current Company Details
Flight Centre Travel Group, The Americas
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Salesforce Enablement AMER Leader at Flight Centre Travel Group, The Americas
Veronica Taylor Work Experience Details
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Salesforce Enablement Amer LeaderFlight Centre Travel Group, The Americas Oct 2021 - PresentMontvale, Nj, Us
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Senior Vice President Of OperationsHailsolve Oct 2020 - Jul 2021Nashville, Tennessee, UsCreated a very custom Salesforce system with multiple integrations to manage all business processes including sales, marketing, planning, forecasting, lead generation, claims, policies, and construction, ticketing and projects.Key Accomplishments:•Assisted in changing the culture to focus on revenue generation and people.•Lead generation increased by 3.5M in actual sales within 3 months.•Developed key metrics to make business decisions that were not in place prior resulting in increased efficiency and sales.•Created training documentation and supported all internal software systems.•Implemented multiple systems for efficiency including Geopointe, Conga Composer, Inspire Planner and several other applications and development tools.Project Completed as Planned (on time and on budget). -
Vice President Of Operations / Acting CooDriver'S Alert Feb 2014 - Oct 2019Deerfield Beach, Fl, Us•Operationalized all departments of the the company to resell - Company sold as planned!•Increased revenues by 45% through a keen focus on customer success, business process improvements, strategy, and operations excellence.•Focused leader, recognized for delivering superior results.•Well qualified executive with over 10 years of experience managing high level corporate operations.•Articulate communicator, capable of building lasting relationships with senior management of clients, partners and vendors.•Visionary, with track record for finding innovative ways to grow revenue and increase margins.•History of success, leading initiatives for Sales, Accounting, Content Development, Marketing, Call Center, Customer Service and IT.•Known for managing turnaround projects with 100% success rate.•Experienced in the negotiation of high level contracts.•Well versed in presentations, accustomed to addressing clients, vendors, partners, shareholders and corporate board of directors.•Managed multi-million dollar budgets with full P&L responsibility.•Championed the development and implementation of strategic plans and innovative marketing ideas.•Created a platform to manage sales pipeline opportunities that allows for fast and accurate reporting.•Created a platform to manage customer service calls and determine satisfaction level and probability of renewal.•Develops innovative Marketing initiatives to enhance revenue generation. Skilled in both Marketo and Pardot with the benefit of integration with Salesforce.com. Highly skilled in Salesforce (both classic and lightning).•Manage a team of over 35 direct employees. -
Senior Manager - Product EngineerPhilips Jun 2011 - Feb 2014Amsterdam, Noord-Holland, Nl•Extensively skilled in Salesforce application including Classic and Lightning, Sales Cloud, Service Cloud and other components.•Specialize in process optimization by creating efficiencies using system functionality and workflow.•Manage multiple application development projects from conception to release and beyond.•Manage the creation of a wide variety of systems and process applications including the following: Vendor Management Application, Customer Relationship Application, Engineering Application, and Marketing Pricing Application.•Manage a proven process that includes the business analysis, test cases through scope approval, build, creation, testing, release, documentation, communication and training. -
Salesforce Expert - Training Developer/Coordinating ConsultantPhilips Jul 2010 - Jun 2011Amsterdam, Noord-Holland, Nl•Act as Salesforce.com expert to provide business analysis and solutions for product development plan.•Manage, train and consult with 65 Area Service Managers who train hospital staff on custom application.•Assisted with development of custom application built on Force.com platform to manage hundreds of thousands of medical equipment assets across customers of Philips.•Develop and maintain complete user guides, training materials, and training resources for custom product.•Developed and maintained a complex training communication plan as well as conducted training from an administrative level to an end user. Utilized Customer portal as well as Partner portal..
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Operations ManagerPuresafety Oct 2009 - Aug 2010Northbrook, Illinois, Us•Operationized all departments of the the company to resell - Company sold as planned!•Developed and maintained complete data integrity process for Salesforce to ensure user adoption. Adoption rate is currently 100%.•Increased Inside Sales Call Volume by 50% through creation of Salesforce processes.•Developed training plans, materials, and biweekly newsletter for new user and ongoing user education.•Integrated Marketo, Cloud 9, ClickTools and many other custom applications with Salesforce.•Increased Pipeline accuracy by 52% through creation of custom processes within Salesforce•Interfaced with and provided training and support to 2 business units’ sales, client services/customer support, and marketing teams as well as corporate marketing, content development, finance, executive management, and others directly or indirectly utilizing workflow or information from Salesforce.com and other “add-on” CRM applications.•Understood needs and requirements of the various department stakeholders and defined a “roadmap” and strategic plan for Salesforce.com focused on data analysis, productivity enhancement, workflow automation, data management, and other system enhancement and development opportunities. -
Sales Operations ManagerPuresafety Apr 2004 - Oct 2009Northbrook, Illinois, Us• Coordinated and managed the responsibilities of the Sales Coordinator and Sales Operations and Support Administrators.• Salesforce.com and Cloud 9 administrator for multiple departments (45 employees).• Initiated, documented and implemented new processes and procedures to make the sales team more productive. Kept the team informed of changes and provided ongoing training.• Calculated, analyzed and documented sales information for quarterly and annual board meetings. Provided meaningful reporting to Management in a timely and effective manner. • Departmental Liaison (Marketing, Customer Support, Accounting and Content Development).• Responsible for interviewing and hiring all new Inside Regional Managers.
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Regional Manager/Channel ManagerThomson Netg; Thomson Course Technology Jan 2003 - Apr 2004Nashua, New Hampshire, Us• Top Sales Team for 2004, 2005, 2006• Manage a shared territory of 8 states selling an online safety compliance and risk management training solution.• Responsible for researching the market and identifying prospects. Contact leads and determining interest level, technical readiness and budget availability.• Accurately identified where the prospect was in the sales process and accurately forecasted when the sale would close.• Developed proposals and contracts, facilitated the contract negotiation process, eliminated obstacles to purchase, and closed the sale.• Maintained a positive relationships with customers to ensure satisfaction and renewal business.• Responsible for up-sale possibilities, expansions and renewals with existing customers. -
Regional ManagerPrimedia Workplace Learning; Williams Learning Network; Nus Training Corp May 1996 - Dec 2002Us• Top Sales Producer 2000, 2001, 2002.• Secured many of the companies largest deals including Air Liquide and The Williams Companies.• Responsible for initial prospect contact of leads and determining interest level, technical readiness, and budget availability.• Maintained pipeline with extreme accuracy.• Completed product demonstrations to show the value and benefits of the solution.• Developed and executed individual territory marketing plan.
Veronica Taylor Skills
Salesforce.com
Crm
Leadership
Management
Sales Operations
Sales Process
Training
Sales
Saas
Sales Management
Account Management
Cloud Computing
Product Development
Project Management
Process Improvement
Enterprise Software
Vendor Management
Product Management
Strategic Planning
Marketing
Cross Functional Team Leadership
Team Building
Business Analysis
Strategy
Customer Service
New Business Development
Business Process
Customer Relationship Management
Business Development
Contract Negotiation
Agile Methodologies
Team Leadership
Software As A Service
Software Documentation
Operations Management
Program Management
Consulting
Direct Sales
Business Process Improvement
Strategic Partnerships
Healthcare
Budgets
Change Management
Budgeting
Business Strategy
P&l Management
Executive Management
Pardot
Great Plains
Solution Selling
Selling
Lead Generation
Veronica Taylor Education Details
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Concord UniversityMajor: Psychology Minor: Biology -
Richwood High School
Frequently Asked Questions about Veronica Taylor
What company does Veronica Taylor work for?
Veronica Taylor works for Flight Centre Travel Group, The Americas
What is Veronica Taylor's role at the current company?
Veronica Taylor's current role is Salesforce Enablement AMER Leader at Flight Centre Travel Group, The Americas.
What is Veronica Taylor's email address?
Veronica Taylor's email address is ve****@****ast.net
What is Veronica Taylor's direct phone number?
Veronica Taylor's direct phone number is +161562*****
What schools did Veronica Taylor attend?
Veronica Taylor attended Concord University, Richwood High School.
What are some of Veronica Taylor's interests?
Veronica Taylor has interest in Working Out And Reading.
What skills is Veronica Taylor known for?
Veronica Taylor has skills like Salesforce.com, Crm, Leadership, Management, Sales Operations, Sales Process, Training, Sales, Saas, Sales Management, Account Management, Cloud Computing.
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