Chidinma Veronica Udeh

Chidinma Veronica Udeh Email and Phone Number

Human Resources Executive, HR Strategy & Planning, Talent Acquisition & Recruitment, People Culture. @ McCARTHY MBADUGHA, SAN & Co.
Chidinma Veronica Udeh's Location
Lagos State, Nigeria, Nigeria
About Chidinma Veronica Udeh

With a constantly updated background in Human Resources and a deep understanding of people management, I am passionate about building workplaces that empower employees and drive organizational success. Over the years, I have developed expertise in talent acquisition, employee engagement, performance management, and strategic HR planning.In my journey, I have had the privilege to:Recruit and develop top talent, aligning people with business goals to create high-performing teams.Foster a positive work culture that encourages growth, collaboration, and innovation.Implement HR strategies that align with the overall business objectives, ensuring a seamless connection between people and organizational success.Champion employee engagement by creating programs that boost morale, reduce turnover, and improve job satisfaction.Navigate complex HR challenges, including compliance with labor laws, conflict resolution, and change management, always prioritizing the well-being of employees.I believe that the heart of every successful organization is its people, and my goal is to ensure that every individual feels valued, supported, and motivated to achieve their best.Let’s connect! I’m always open to discussing HR trends, talent development strategies, or new opportunities to make a positive impact. 🚀#HumanResources #PeopleFirst #TalentManagement #Leadership #EmployeeEngagement #OrganizationalDevelopment #HRStrategy

Chidinma Veronica Udeh's Current Company Details
McCARTHY MBADUGHA, SAN & Co.

Mccarthy Mbadugha, San & Co.

View
Human Resources Executive, HR Strategy & Planning, Talent Acquisition & Recruitment, People Culture.
Chidinma Veronica Udeh Work Experience Details
  • Mccarthy Mbadugha, San & Co.
    Human Resources Executive
    Mccarthy Mbadugha, San & Co. Jul 2024 - Present
    Lagos State, Nigeria
    I am thrilled to announce that I have officially transitioned into a new role as HR Executive at McCarthy Mbadugha, SAN and Co.! 🎉After an incredible journey in Customer Service, where I honed my skills in communication, problem-solving, and fostering client relationships, I’m excited to bring that passion for people into the world of Human Resources. 💼This new chapter allows me to focus on talent development, employee engagement, and shaping positive work cultures — all while continuing to prioritize the human aspect of business.Thank you to everyone who has supported me along the way. I’m looking forward to this next step and all the new opportunities to grow, learn, and make an impact! 🚀#CareerGrowth #HRExecutive #NewBeginnings #PeopleFirst #HumanResources #Recruitment #job
  • De Vee Foods
    Manager
    De Vee Foods Mar 2022 - Present
    Lagos, Nigeria
    Proficient in the production and delievery of varieties of finger foods
  • De Vee Foods
    Manager
    De Vee Foods Mar 2022 - Aug 2023
    Lagos, Nigeria
  • Fidelity Pension Managers Limited
    Customer Experience Executive
    Fidelity Pension Managers Limited May 2024 - Sep 2024
    Lagos, Lagos State, Nigeria
  • Fidelity Bank Plc
    Quality Assurance Manager
    Fidelity Bank Plc Nov 2022 - May 2024
    Lagos, Lagos State, Nigeria
    Quality monitoring and evaluations:• Provide quality evaluations via monitoring of calls, recorded calls, side - by - side evaluation and live calls ensuring quality delivery on every agent - customer interaction.• Ensure compliance to standard operating procedures.• Provide regular feedback and coaching to promote awareness.• Initiate process improvement.• Identify knowledge gaps/ areas to improvement. Improvement in service Quality• Identification of VOCs for process and service improvement.• Identification of contributions/ sources of customer dissatisfaction for briefing and coaching purposes. • Ensure promises made to customers are being fulfilled.• Side - by - side coaching and remote monitoringEnsure adherence to SOP.• Monitor agents’ interactions to ensure quality customer services and compliance with call center procedures for call handling.• ACR check and reporting of observed anomaly.
  • Finchglow Holdings
    Administrative Executive
    Finchglow Holdings Feb 2021 - Jun 2022
    Lagos, Nigeria
    Human Resource Management Recruitment, Supervision, onboarding, definition of work plans and schedules for all administrative support personnel, including Office Assistants, Security Guards, and Drivers. Preparation and implementation of welfare packages for the administrative support personnel, including office assistants, security guards, dispatch riders, and drivers. Facility Management Management of the company facilities maintenance culture and repairs. Management of the company fleets. To liaise with vendors on routine and maintenance checks for the company facilities.  Vetting and timely payment of rent and utility bills to the appropriate bodies or authorities. Administrative Activities Responsible for developing and implementing cost-cutting strategies and managing the company's available resources. Monitor office supplies and equipment inventory and place orders when necessary.  Prepare regular reports on departmental activity, such as expenses, projects, and daily activities. Development of filing and retrieval process to aid record keeping.

Chidinma Veronica Udeh Education Details

Frequently Asked Questions about Chidinma Veronica Udeh

What company does Chidinma Veronica Udeh work for?

Chidinma Veronica Udeh works for Mccarthy Mbadugha, San & Co.

What is Chidinma Veronica Udeh's role at the current company?

Chidinma Veronica Udeh's current role is Human Resources Executive, HR Strategy & Planning, Talent Acquisition & Recruitment, People Culture..

What schools did Chidinma Veronica Udeh attend?

Chidinma Veronica Udeh attended University Of Lagos, University Of Lagos.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.