Veronica Warner Email & Phone Number

United States

Responsible for the strategic functions of the Human Resources (HR) department including talent acquisition, employee relations, succession planning, analyzing benefits, leave administration, business partnership, notary services, and updating company policies and practices in conjunction with federal and state laws.-Project: Midsouth Steel LLC • Trained human resources representatives on best practices • Created and maintained the organizational chart • Created a benefits reference document • Created the new hire orientation slideshow • Optimized the filing system • Collaborated with the safety director for safer work environments

Drive efficacy in the ADP payroll system by analyzing payroll data. Process a full range of payroll transactions including overtime, vacation, and personal time off, weekly for over 100 nonexempt and temporary employees for numerous shifts. Managed talent acquisition, onboarding, and records management. Maintained and updated employee benefits and records. Covered as the Human Resources Manager when needed.• Forming and maintaining employee records• Preparing and amending where necessary HR documents, i.e. employment contracts and recruitment guides• Work collaboratively with management to promote a climate conducive to attracting and retaining personnel• Handle all administrative tasks for onboarding, new hire orientation, and exit interviews including data entry in HRIS• Weekly payroll/timecards, updates to employee files, bonus/incentive pay, vacation/sick pay, benefits changes• Schedule interviews and follow-ups, as well as onboarding procedures for new hires• Successfully provided exceptional support for technical issues, including access and computer problems, and effectively restored normal functionality to time clocks and Mood boxes, demonstrating a strong commitment to resolving challenges.

• Responsible for communicating substance abuse and mental health clinical information to managed care/insurance companies and payer services to obtain authorization for treatment services.• Conducting admissions pre-certification process as well as concurrent and discharge reviews.• Utilizing medical terminology, substance abuse, and mental health disorders, ASAM criteria, and ICD-10 diagnosis. • Auditing charts for Medicare compliance. • Filing appeals and grievances.• Translating for Spanish speakers.• Proving integrated technology support.

• Calling and establishing the lines of communication with providers of record based on order priority• Make regular and persistent phone calls and/or other means of contact with each provider to complete each order timely• Escalate the level of communication with provider as order approaches due date • Enter updates into the Access database to document all conversations with providers, all progress of orders, and all tracking of orders. • Maintain an organized rotation of all work orders in possession to ensure orders are called according to priority (generally by due date)• Provide quality control for all incoming records when matching to a work order.

• Covered as the Branch Manager when needed• Referrals for June 2014• Ranked Top Ten for Newly Established Banking Products• Delivered leading customer service by planning, preparing, and execution professionally. • Developed financial solutions that meet the client’s needs across all product and service lines.• Contributed to meeting and exceeding client service and branch goals.• Expanded and retained customer relationships through a hands-on approach. • Scheduled appointments for clients, filed documents.

• Awarded "Operational Excellence" in May 2013• Hired and trained new employees. • Organized and oversaw the schedules and work of assigned staff. • Conducted performance evaluations that are timely and constructive. • Handled discipline and termination of employees as needed and in accordance with company policy. • Planned and organized daily activities related to production and operations. • Conducted audits within the district.

Bachelor Of Applied Science - Basc, Business Administration, Management And Operations

Activities and Societies: Clayton State University Society for Human Resource Management, 2021 Member and Supply Chain Roundtable, 2021.

Associate Of Applied Science And Certificate, Integrated Technology Studies, Management

Senior Professional In Human Resources