Veronica Xin Email & Phone Number

California, United States

Dallas, Texas, United States

- Oversee daily operations in a multi-brand departments across all 36 Neiman Marcus stores and online- Create pre-market trend analysis and sales reports- Manage OTB and all purchase orders- Track weekly receipts in dollar amount per fashion season, reconciling at the end of each month- Forecast monthly receipt flow and sales projection while working to improve gross margin and sell-thru with inventory transfers, RTVs & swaps, vendor agreements, markdown strategies, and in-store incentives- Collaborate with internal and external teams to enhance client experience by creating and communicating special orders, product knowledge, look books, and brand-specific marketing events and activations

Dallas, Texas, United States

Santa Clara, California, United States

- Received and processed shipments, store-to-store transfers, direct-to-customer transfers, and RTVs- Partnered with store team to implement floor sets and ensure visual standards were met - Handled other operational duties including, but not limited to, inventory management, cycle counts, asset protection, price markups and markdowns, sales-floor replenishment

San Jose, California, United States

- Provided excellent customer service by asking probing questions, immediately assisting clients to resolve any issues, and providing product guidance and recommendation based on extensive product knowledge- Proactively engaged with customers and exceeded MTD sales goal by 143% and YTD sales goal by 121%- Built rapport with customers by creating an individualized store experience that is interactive, engaging, and comfortable- Communicated new ideas and suggestions with team members that can drive growth and profit by improving store efficiency and CRM

Costa Mesa, Ca

- Performed daily department tasks including restocking, running go-backs, and maintaining an organized and tidy floor- Assisted customers immediately to resolve any issues in addition to product guidance and recommendation- Built rapport with customers by asking probing questions and utilizing effective listening skills

Newark, Ca

- Instructed students from preschool to middle school on tailored math & reading curriculum and graded homework and classwork assignments- Developed keen organizational skills, efficient and flexible multi-tasking skills through teaching instructing multiple students at once and switching between grading and teaching- Communicated with director in order to redesign individualized curriculums for students and implement an efficient, helpful lesson plan

Associate Of Applied Sciences, Fashion Business Management

Bachelor Of Arts - Ba, Business/Managerial Economics

Education record

Studied Abroad for Spring Semester, February 2019- June 2019