Dr. Veronica X. Vela
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Dr. Veronica X. Vela Email & Phone Number

Healthcare Transformation | System Innovation & Service Design | Health Equity at Primary Care Coalition
Location: Washington, District Of Columbia, United States 14 work roles 4 schools
1 work email found @ascension.org LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Current company
Role
Healthcare Transformation | System Innovation & Service Design | Health Equity
Location
Washington, District Of Columbia, United States

Who is Dr. Veronica X. Vela? Overview

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Dr. Veronica X. Vela is listed as Healthcare Transformation | System Innovation & Service Design | Health Equity at Primary Care Coalition, based in Washington, District Of Columbia, United States. AeroLeads shows a work email signal at ascension.org and a matched LinkedIn profile for Dr. Veronica X. Vela.

Dr. Veronica X. Vela previously worked as Senior Director of Healthcare Access at Primary Care Coalition and Scholar in Residence and Adjunct Professorial Lecturer, Health Studies, College of Arts and Sciences at American University. Dr. Veronica X. Vela holds Doctor Of Public Health, Health Policy from The George Washington University.

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*@ascension.org
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Profile bio

About Dr. Veronica X. Vela

Results-driven Healthcare Transformation Leader and author with 18 years of progressive management experience improving health and wellbeing of communities and populations. Passionate about attuning health services to meet the needs of multicultural populations and vulnerable groups to advance health outcomes. Excels at building a shared vision to improve access, equity, & experience. Expert in designing, evaluating, and implementing patient and community-centered care models that simultaneously improve outcomes and reduce costs. Leads with confidence and builds trusted relationships with executives, partners, teams, staff, and community stakeholders. Applies population health strategy, community and human-centered design, service & systems redesign, and technology integration to improve and scale new value-based health initiatives, policies, & services. Understands/upgrades complex community health issues, bridging medicine and public health, and mitigating challenges.Languages: English-Native, Spanish-NativeLearn more at www.veronicaxvela.com

Listed skills include Strategy, Process Improvement, Project Management, Strategic Planning, and 33 others.

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Primary Care Coalition
Primary Care Coalition
Healthcare Transformation | System Innovation & Service Design | Health Equity
AeroLeads page
14 roles · 20 years

Dr. Veronica X. Vela work experience

A career timeline built from the work history available for this profile.

Senior Director Of Healthcare Access

Current

Silver Spring, Maryland, US

Leads a public-private partnership to ensure access to care for 33,000 economically vulnerable, under- and uninsured adults and children without health insurance. Oversees linguistically appropriate and culturally competent primary care, specialty care, behavioral health, cancer care, pediatric care, and pharmacy service lines while addressing social.

Aug 2023 - Present

Scholar In Residence And Adjunct Professorial Lecturer, Health Studies, College Of Arts And Sciences

Current

Washington, DC, US

  • Revenue Growth/Fundraising: Developed proposal detailing approach for convening local food-system leaders on investment strategies to close gaps; secured funding to move forward with initiating collaboration; received.
  • Program Scope Expansion/Problem-solving: Taught fast-paced online course to Master in Health Promotion students, including how to conduct program evaluations; stepped up to support gaps in program requirements.
Feb 2023 - Present

Advisory Council Member

Current

Baltimore, MD, US

Advises on organizational strategy and programmatic changes for Ward Infinity, a social innovation accelerator program focused on radically reducing health and healthcare disparities in Washington, D.C.

Dec 2021 - Present

Director Of Community Health Design And Innovation

Baltimore, MD, US

  • System Redesign/Virtual Care Upgrade: Led discovery and systems redesign initiative with Unity Healthcare; discovered how vulnerable seniors experienced virtual care during pandemic; detailed gaps for D.C. Council; won.
  • Innovation/Partnerships: Spearheaded development of Ward Infinity curriculum; combined public health issue framing, human-centered design, and business model design; created, tested, and documented replicable model for.
  • Community Health Investment: Designed and championed inaugural Community Pitch Competition, expanding opportunities for Ward Infinity Health Innovation Fellows to compete for funding; increased visibility by working.
  • Outreach/Relationship Building: Nurtured and navigated relationships with 48+ complex stakeholders, ensuring Ward Infinity, a social innovation accelerator program, considered community and organizational needs.
  • Advisory Council/Healthcare Visibility: Grew membership and cultivated relationships with Advisory Council leadership group representing government, foundation, healthcare, entrepreneurship, design, and innovation in.
Apr 2020 - Dec 2021

Member, Board Of Directors

Current

Washington, DC, US

Federally Qualified Health Center in Washington, D.C. known for serving offering culturally responsive and excellent care to Latino patients in Washington, D.C. and Maryland. Serve as chair of the Quality Committee and also support development efforts to advance health equity within our patient population.

May 2020 - Present

Senior Director Of Experience Research For Clinical Solutions

St. Louis, MO, US

  • Innovation/Partnerships: Solidified partnership with Community Impact team; increased departmental revenue by $1.2k and saved 5 jobs; created new profit center, positioned as Thought Leader and problem-solver.
  • Revenue Generation/Virtual Patient Care: Improved virtual care experience for patients and providers; achieved 92% satisfaction rating, generating $54.3 million in revenue in first year.
  • Strategic Leadership/Consensus Building: Acquired leadership and staff consensus on strategy and product roadmap for Ascension's homegrown telehealth software, VideoChat; eliminated team friction and increased weekly.
  • Product/Services Enhancements: Created Virtual Care Champions group, comprised of administrative and clinical market leaders; served as sounding board for product enhancements; increased confidence in clinical and.
  • Change Management/Alignment: Survived downsizing by establishing alignment between innovations and Ascension corporate strategy; secured jobs for 18 staff and budget of $8.2 million; improved virtual care experience.
  • Digital Health Access/Funding: Identified need to attune/configure digital health products and services to address needs of low-income populations with limited tech access; garnered buy-in and $180k in funding to.
Jan 2022 - Dec 2022

Health Services Researcher (Patient Experience)

Washington, DC, US

Conducted studies to understand how healthcare providers and insurers can better serve people experiencing homelessness, underinsured women, and women veterans. Advised the school of public health how to integrate human-centered design into the masters of public health curriculum, which led to the creation of a multi-disciplinary course, SEAS 6800, Social.

Aug 2014 - Apr 2020

Lead Associate, Strategic Innovation Group (Sig)

Mclean, VA, US

Recommended changes to CMS policy to better support care delivery for seniors, severely ill patients, and uninsured consumers. Led experience design teams, managed client expectations and contracts. Supported business development efforts to expand Booz Allen's portfolio of design work in healthcare.

Nov 2018 - Feb 2020

Human Innovation Fellow, On Assignment At The Department Of Veterans Affairs

Washington, DC, US

Part of a cabinet level innovation team supporting the Department of Veterans Affairs to improve how Veterans receive benefits and medical care. Co-led a national study to understand how Veterans experience VA care. Researched private healthcare systems to understand how they manage the patient experience. Led the design of 5 national interventions that.

Aug 2016 - Feb 2018

Director Of Corporate Initiatives

Germantown, MD, US

Led corporate strategy development, managed portfolio of healthcare practice and products valued at $6M, and played a key role in business development. Designed new ways for governments, military and local hospitals to work together to respond to mass casualty disasters, such as terrorist attacks. Responsible for quality assurance and negotiated client.

Oct 2011 - Sep 2014

Lead Engineer / Senior Staff

Reston, VA, US

Supported national health system transformation projects. Assisted the Department of Defense to merge medical functions on joint bases. Also helped the Centers for Medicare and Medicaid prepare for and implement new disease classification codes (ICD-10). Contributed to business development efforts as a capture and proposal manager for opportunities valued.

Sep 2008 - Oct 2011

Management Consultant / Business Analyst

Oakland, California, US

Co-led a project to improve diabetes care for 150,000 members in Northern California. Managed a cross-functional team with clinical, care management, patient education and data analytics expertise. Over the course of 1 year, we outpaced clinical quality goals by 10%.

2006 - 2008 ~2 yrs

Interim Executive Director

Center For The Advancement Of Hispanics In Science & Engineering Education

My father started a non-profit to increase the number of Latinos entering the STEM fields. His program inspired hundreds of kids across the country to pursue science and engineering. I grew up helping him on weekends. Eventually I participated in his program during high school, served as a instructor while in college, and later helped run the program for a.

May 2005 - Sep 2005

Math Teacher At Intermediate School 143

New York, NY, US

Increased number of students passing standardized math test scores by 20%. Started first interscholastic sports team in over 30 years (track team). Secured funding through grants to expose my students to learning opportunities outside the classroom. Went to shows on Broadway, visited museums & toured nature parks. Brought role models into the classroom to.

Jun 2001 - Sep 2003
4 education records

Dr. Veronica X. Vela education

Doctor Of Public Health, Health Policy

The George Washington University

Coursework In Design, Social Ventures And Business Innovation

University Of California, Berkeley, Haas School Of Business

Masters Of Engineering, Industrial Engineering And Operations Research

University Of California, Berkeley

Bachelor Of Science - Bs, Industrial & Systems Engineering

Georgia Institute Of Technology
FAQ

Frequently asked questions about Dr. Veronica X. Vela

Quick answers generated from the profile data available on this page.

What company does Dr. Veronica X. Vela work for?

Dr. Veronica X. Vela works for Primary Care Coalition.

What is Dr. Veronica X. Vela's role at Primary Care Coalition?

Dr. Veronica X. Vela is listed as Healthcare Transformation | System Innovation & Service Design | Health Equity at Primary Care Coalition.

What is Dr. Veronica X. Vela's email address?

AeroLeads has found 1 work email signal at @ascension.org for Dr. Veronica X. Vela at Primary Care Coalition.

Where is Dr. Veronica X. Vela based?

Dr. Veronica X. Vela is based in Washington, District Of Columbia, United States while working with Primary Care Coalition.

What companies has Dr. Veronica X. Vela worked for?

Dr. Veronica X. Vela has worked for Primary Care Coalition, American University, Johns Hopkins Medicine, La Clinica Del Pueblo, and Ascension.

How can I contact Dr. Veronica X. Vela?

You can use AeroLeads to view verified contact signals for Dr. Veronica X. Vela at Primary Care Coalition, including work email, phone, and LinkedIn data when available.

What schools did Dr. Veronica X. Vela attend?

Dr. Veronica X. Vela holds Doctor Of Public Health, Health Policy from The George Washington University.

What skills is Dr. Veronica X. Vela known for?

Dr. Veronica X. Vela is listed with skills including Strategy, Process Improvement, Project Management, Strategic Planning, Leadership, Business Development, Management Consulting, and Proposal Writing.

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