• Support enhancements and fixes to internal applications to maximize time efficiency and improve user experience• Review multiple internal applications to vet requirements with business stakeholders and complete a comprehensive discovery to achieve successful implementation and adoption within the business• Participate in weekend release activities and product validations• Practice agile methodology ad scrum practices while assisting ramping up a “new to agile” team• Facilitate daily scrum calls in the absence of a scrum master role on the team• Adapt to constant market and business need fluctuations

• Collaborated with Development Engineers, QA, Product, Project & Program Management, and other stakeholders to implement new features, feature enhancements and defect fixes• Facilitated and/or participated in Agile practices throughout sprint events such as defining requirements/acceptance criteria for epics/features, user story writing, pre-grooming, grooming, story pointing, sprint planning, scrum of scrums, daily standups, end of sprint demos and retrospectives • Coordinated feature projects with cross team products and manage identified dependencies end to end• Product lead for an offshore contract team engaged in a large-scale Product and Pricing Engine initiative while also supporting multiple other sprint teams simultaneously• Lead Product and Pricing BA on the Encompass HELOC initiative and rollout• Contributing BA on the Data Connect team that launched the Data Connect Hosted product that utilizes the Snowflake platform• Assisted Data Connect Hosted Clients getting connected to their Hosted environment through Tableau or PowerBI• Implemented Data Sharing to mutual Snowflake Clients, giving Hosted Clients the ability to see their Encompass data on their own Snowflake environment

• Recommended, managed and coordinated weekly customer pricing changes for almost 300 customers based on the strategy of the corporation and salesforce consisting of 19 Regional Managers• Acted as a swing position with the ability to assist the mandatory desk answering client calls, taking trades and appropriately recording and reporting trades to capital markets on a planned or impromptu basis. QRM experience utilized.• Conducted and prepped weekly meetings with senior management to review margin opportunities within the channel

• Prepared, reviewed and validated pricing for CoIssue program including initial pricing, supplemental pricing and funding pricing adjustments review

• Managed Direct Trade/AOT revenue for a book of clients, actively testing pricing for rational volume tradeoffs and margin• Monitored and acted upon outstanding pair off reports ensuring expired trades are paired off in a timely manner• Provided daily reports to management and AE’s based on current market conditions and effectively managing risk and profit• Addressed trade and maintenance requests from customers via phone in a punctual, accurate and professional manner

• Communicated with AEs and studied their work books in order to assist the Channel in hitting volume and margin goals• Created, maintained, and distributed Sonar and other valuable reports to sales team in order to research and be aware of client revenue• Provided pricing guidance to Account Executives and Division Managers and coordinated any recommended revenue changes or maintenance items

Consumer Loan Support Spec III for Correspondent Strategic Technology Initiatives Group• Worked individually as testing lead for revenue application while multitasking other projects, keeping all efforts at hand organized and moving forward• Coordinated and worked closely with development and business resources in order to adhere to production release schedules and ensuring a flawless production delivery• Lead testing efforts for newly developed product and pricing engine. Developed and executed large scale testing strategy for pricing and product eligibility rules• Independently facilitated frequent conference calls with stakeholders managing business expectations, provided project testing statuses and relayed business concerns to management

• Handled updates of pricing and eligibility rules in applicable systems• Administered QRM, Risk Management System, to determine mark to market position and altered necessary market/company adaptations• Stakeholder in the upgrade of QRM to include pooling functionality• Involved with the creation of new views and reporting tools to support the transition of Powerseller to QRM• Managed and tested numerous upgrades of pricing and eligibility engine and QRM• In charge of month end pipeline performance reporting• Provided support for the integration of the front end retail system into the current pricing engine• Managed lock desk by handling production requests to relock and extend pipeline

Tested, evaluated and upgraded product and pricing engine• Assisted marketing department by analyzing individual loan representative production and success • Allocated month end billing expenses• Assisted with processing employee loan modifications • Frequently interacted with borrowers by providing information regarding the mortgage process, guidelines and compliance• Managed and organized an extensive volume of potential loans through the processing procedure